Digital Scribes: Trust, Consent, and Front-Line Experiences

About the Event:

Digital and ambient scribes– AI-enabled tools that listen to conversations and automatically generate records of them– are rapidly transforming how interactions with public services are documented in social care, health and beyond. As this technology becomes more prevalent, key questions emerge: How do we build trust in its use? What does meaningful consent look like? What are practitioners experiencing on the ground? And where might this technology expand next? Join us for a free event on 17th March 2026 at the Guildhall in York to explore these questions. Hosted by the Administrative Fairness Lab, University of York, attendees will:

• Hear cutting-edge research on trust, legitimacy, and consent in AI-enabled documentation with speakers including the Ada Lovelace Institute, Nesta and Cersi-AI.
• Learn from front-line practitioners about their real-world experiences using digital scribes.
• Connect with colleagues across sectors who are grappling with similar challenges.
• Contribute to shaping best practice in this rapidly evolving field.
• Explore the technology's potential applications beyond health and social care.

About the Administrative Fairness Lab

The Administrative Fairness Lab is a research initiative focused on ensuring fairness, transparency, and accountability in administrative decision-making, particularly as public services increasingly adopt digital technologies.

Travel Support Available

If you're unable to cover travel costs to attend, we may be able to help. Please indicate this when booking and we'll be in touch.

Who Should Attend?

This event is open to anyone interested in AI-enabled digital scribes – whether you work in social care, local government, the wider public sector, research, technology development, or policymaking, or are simply curious about the future of AI in public services. We welcome participants from all sectors.

Full Agenda coming January 2026

Please register by 30th January 2026 to help us with catering arrangements. Please note: This is an in-person only event.

We look forward to welcoming you to York.