Digital Customers - Fort Lauderdale Customer Experience Workshop

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Location

Marriott Fort Lauderdale North

6650 North Andrews Avenue

Fort Lauderdale, FL 33309-2134

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Refund Policy

Refund Policy

No Refunds

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Description

DIGITAL CUSTOMERS: What To Say When They Say "No"

Internet, chat, text, or phone-up; today’s shoppers want answers and they want them fast. How you answer those questions can make or break your chance at turning those shoppers into buyers at YOUR dealership. Through fundamental theory and practical application, learn how to overcome common customer rebuttals so you can book more appointments that show and BUY.

Who Should Attend?

  • Sales Representatives
  • Internet/BDC Managers
  • BDC Agents

CUSTOMER EXPERIENCE WORKSHOPS

Empower and enable your people to improve on their skills in working your digital reactionary leads and proactively working your customer database to drive more traffic to your dealership and sell more vehicles. Our unique hands-on workshop couples fundamental training with practical application exercising the skills learned, phoning your customers and setting appointments right from the workshop.


If you have additional questions please reach out to Ashleigh Ellis at aellis@bdcexperts.com or by phone 704-897-8451 ext 2499.



Note: Registrations are non-refundable.

Date and Time

Location

Marriott Fort Lauderdale North

6650 North Andrews Avenue

Fort Lauderdale, FL 33309-2134

View Map

Refund Policy

No Refunds

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