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Digital Business Workshops October 2017

Gorgeous Geeks

Thursday, October 12, 2017 from 9:30 AM to 4:00 PM (Malaysia Time Malaysia (Kuala Lumpur) Time)

Digital Business Workshops October 2017

Ticket Information

Ticket Type Sales End Price Fee Quantity
Women Netpreneur Series 2017 Delegate Sep 15, 2017 Free RM0.00
Non Women Netpreneur Series 2017 Delegate Sep 15, 2017 RM200.00 RM5.00

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Event Details

Workshop 1: Business Model Canvas for offline to online business
Duration: 0.5 Day

The need for online presence is essential for the digital economy.  Bricks and Mortar is not going away, but now need to think about interacting with customers the way they want to do business with you. Digitalization means potential new business models and the ability to effectively integrate online retail with Bricks and Mortar for a true omni channel experience.

This workshop will covers how Business Model Canvas acts as a tool to build an online presence you should start with an online business strategy and determine your online retail strategy.


Workshop 2: Customer Journey for multiple channels
Duration: 0.5 Day

Customers want to interact with you in different ways depending on where they are in the buying journey.  e.g. finding out about your products online, interacting with the product at a store, clarifications through a call center, purchase online or at a walk-in store. Omni channel means being able to carry out the same conversation with the customer across multiple touchpoints. 

This workshop will covers how Customer Journey Map act as a tool to create Customer Centricity that interact with the customer through a lifecycle. This tool will assist you in planning out how the customer will interact with you or your products.   


Who Should Attend?
Women entrepreneur who owns existing bricks and mortar business (physical store), with integration of customer experience and business processes from both offline and online business channels

 

Benefits:

  • Exploring business value proposition
  • Developing customer experience at various touch point of business


Terms and Conditions:

  • FREE for participants who attended Women Netpreneur 2017 Series (2nd May and 1st June)
  • Workshop fee of RM200 per pax will be charged for non Women Netpreneur 2017 Series delegate.

 

Official Partners:

Have questions about Digital Business Workshops October 2017? Contact Gorgeous Geeks

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When & Where


SME Corporation Malaysia (SME Corporation)
Training Room, Level 8, Block B
Platinum Sentral,
Kuala Lumpur, Federal Territory of Kuala Lumpur 50470

Thursday, October 12, 2017 from 9:30 AM to 4:00 PM (Malaysia Time Malaysia (Kuala Lumpur) Time)


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Organizer

Gorgeous Geeks

Gorgeous Geeks (GG) – a non-profit special interest group that encourages the use of technology as part of their lifestyles, whether for business or leisure.

Officially launched in January 2008, GG’s aims to create an open environment that promotes learning, sharing, mentoring as well as provide support for IT geek girls. GG was initially intended for women in the IT industry, but since 2008, technology has grown to become a lot more prevalent and important in our lives. GG has now expanded to support women who use technology to enhance their lives. As women who have benefited from leveraging on technology, GG now organises activities and programmes that focuses on empowering women’s lives using technology.

Our main activities include quarterly meet-ups such as forums and workshops to discuss various women and IT-related topics.

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Digital Business Workshops October 2017
Class Business

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