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Desk Operations Bootcamp - Advanced 8am-Noon

Change is Y Project Team

Wednesday, March 13, 2013 from 8:00 AM to 12:00 PM (CDT)

Chicago, IL

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Go-To-Guys 5 Tickets Ended Free  

Share Desk Operations Bootcamp - Advanced 8am-Noon

Event Details

Attend a bootcamp session for hands-on learning of frontdesk activies. Hands-on exercises will include the following activities:

 

  • How to add a Family Member & List all Family Members
  • How to Change a Person’s Information
  • How to Process a Transaction
  • How to Take a Payment (cash, check or credit card)
  • How to take a Split Payment
  • How to take a Single Payment for Multiple Customers
  • How to Sell or Renew a Membership
  • How to Take a Program Registration
  • How to Process a Transaction with a Voucher or Gift Certificate
  • How to Apply Fee Assistance
  • How to Apply a Discount to a Transaction
  • How to Look up Registrations for a Person
  • How to handle Program Transfers
  • How to Delete a Program Registration
  • How to Check Cash History/Reprint or Email a Receipt
  • How to View Members Account Status
  • How to View and Manage Memberships on Hold
  • How to Add an Emergency Message
  • End of Shift Closing & Reconcilitation
Have questions about Desk Operations Bootcamp - Advanced 8am-Noon? Contact Change is Y Project Team
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When & Where



CIY Training Lab (Maui Classroom)
1030 W. Van Buren
4th Floor
Chicago, IL 60607

Wednesday, March 13, 2013 from 8:00 AM to 12:00 PM (CDT)


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Organizer

Change is Y Project Team

The Change Is Y Project Team training events are for YMCA of Metropolitan Chicago employees.

 

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