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Designops Global Conference 2019

IXSD Academy

Thursday, May 30, 2019 at 9:00 AM - Friday, May 31, 2019 at 5:00 PM (BST)

Designops Global Conference 2019

Ticket Information

Ticket Type Sales End Price Fee Quantity
Standard One Day Pass for May 31st   more info May 30, 2019 £310.00 £0.00
Standard One Day Pass for May 30th
Standard One Day Pass for May 30th - gives access to the speakers only. Please note this does not include workshops or social events. All workshops are sold separately.
May 30, 2019 £310.00 £0.00
VIP Conference Pass
This is a VIP Conference Pass that provides access to ALL keynotes, ALL workshops and ALL social events. Holders of the VIP Conference Pass must register for workshop - spaces are limited and will be allocated on a first come first served basis.
May 31, 2019 £560.00 £0.00
Group and Sponsors 2 VIP Day Pass
This is a group discount VIP Two Day Pass - Minimum order of three tickets.
Mar 31, 2019 £390.00 £0.00
Special_Guest_Pass Ended Free £0.00
Workshop: 'Designing Services using DesignOps' with Peter Fossick - June 1st
This workshop is priced separately from the conference. However, holders of the Early Bird VIP Pass can register for FREE. Spaces are limited and this is based on a first come first served basis with a limit of 20 places.
May 30, 2019 £170.00 £0.00
Workshop: 'DesignOps Workshop' with Dave Malouf - June 1st, 2019
This workshop is priced separately from the conference. However, holders of the Early Bird VIP Pass can register for FREE. Spaces are limited and this is based on a first come first served basis with a limit of 30 places.
May 31, 2019 £400.00 £0.00

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Event Details

The DesignOps Global Conference is for designers, developers, practitioners, product managers, service innovators and business leaders that are defining the way we design and develop new products and services.

Join us Manchester on May 30th, 31st and June 1st in Manchester (UK) for the DesignOps Global Conference 2019. 

'Agile and Beyond – New Frontiers in Design'

Learn from the world's leading designers and developers how they are tranforming global businesses and creating new products and services using DesignOps, ResearchOps, ContentOps, and DevOps and the  EnterpriseOps model.

Design has never been so impactful, relevant and important in the delivery of great experiences, new products, innovative services and disruptive business models. We are seeing the emergence of new ways of operationalising design by systemising practices and using toolchains to collaborate across platforms while working at speed and scale within a ‘one-team’ culture to deliver transformation through agility.

This conference serves as a platform to share new ideas, practices, approaches and identify the important issues facing designers, developers and business leaders working at the cutting edge of digital innovation.



SHELLEY EVENSON, Managing Director of Organizational Evolution at Fjord

DAVE MALOUF, Thought Leader, Consultant, Writer and Coach

SAMIR DASH, Author of ‘The DesignOps Enterprise’

HAMMAD KHAN, Head of EY-Seren in AIM

MARY COOK, Design Director at FutureGov

MARTIN DOWSON, Director of Design Systems

MATT GOTTSCHALK & BEN FRANCK, DesignOps Managers at Centrica


RAMIN JAVANMARDY, Head of DesignOps at Sopra Banking Software

Website: Https://

Early Bird VIP passes until March 7th (EXTENDED!) 


The themes for this year’s DesignOps Global Conference are:

Day 1 | May 30th, 2019

DesignOps and the impact of design

How can DesignOps be applied to help product and design teams to scale with more efficiency? How does DesignOps support better internal work flows, facilitate agile ways of working, increase adaptability and streamline processes? How does DesignOps help organisations to manage all aspects of transforming their products and services from research to UX design to visual design and content in a way that is scaleable, fast, and robust across digital platforms and complex service ecosystems? 

Collaborating at speed and scale

How does DesignOps help teams connect and contribute to product innovation and deliver delightful experiences to the end-user? How do teams in ResearchOps, DesignOps, DevOps and ContentOps work together to measure success, impacts and deliver value? What toolchains can we use that dovetail seamlessly to increase flow and deliver efficiency? How do we codify outputs in the design process and apply the principles of DesignOps within diverse sectors and across different sizes of organisation?

Day 2 | May 31st, 2019

Developing new cultures – changing organisations

Why does culture matter in the DesignOps driven organization? How do we  change behaviours, work practices and the way we design and collaborate? What new roles are emerging and how does the designer, product owner, business analyst and the business stakeholders work together in new ways, using new practices, methods and playbooks?

DesignOps in the era of AI and cognitive computing

How are different organizations leveraging people-to-machine and machine-to-machine interactions using autonomous systems to design and create new products and services? How do companies need to change their design practices and development processes in the era of cognitive computing and what roles will DesignOps play?

Please note that we do not have a refund policy, but please reach out to me on should you need to transfer a pass. 

Workshops (Afternoon)

Douglas Smith – 'Closing the gap between Service Design and Delivery' on Friday May 31st (14:00 to 16:00)

Miroslav Azis – 'Using IBM's Enterprise Design Thinking' on Friday May 31st (14:00 to 17:00)

Day 3 | June 1st, 2019

Workshop Day

David Malouf – 'DesignOps Practices' on Saturday June 1st (09:00-17:00)

Peter Fossick – 'Designing Services Using DesignOps' on Saturday June 1st (09:30-12:30)
More Workshops will be announced shortly.

Please note that all workshops have limited spaces. VIP Passes give attendees FREE access and priority. However, places are allocated on a first come first served basis. 

Workshops are priced seperarely and vary in price. We reserve the right to make changes and cancellations without notice - sometimes people get sick and have to cancel. We'll try and put on replacements where possible. 


Have questions about Designops Global Conference 2019? Contact IXSD Academy

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When & Where

The Hilton, Beetham Tower
303 Deansgate
M3 4LQ Manchester
United Kingdom

Thursday, May 30, 2019 at 9:00 AM - Friday, May 31, 2019 at 5:00 PM (BST)

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IXSD Academy

The IXSD Academy help people and organisations to unleash their creative potential. We teach design and innovation through our short courses and immersive workshops. You can find us online at

We are based in the United Kingdom but offer our 1, 2 and 5 day courses all over the world with events held in Dublin (Ireland), Istanbul (Turkey), Athens (Greece), Moscow (Russia) and of course through the United Kingdom. In 2018 we will be holding courses in Sydney (Australia).

The IXSD Academy specialise in helping people develop design and collaborative skills using design thinking and agile approaches through workshops, design hacks and sprints that focus on delivering outcomes using tools that are tried and tested in the world’s most innovative companies.

To discuss your needs call +44 7972 905474 or request a call back. (Network charges may apply depending upon you service provider). The IXSD Academy is passionate about learning and how organisations can leverage different design methods to deliver impactful innovation at speed. We provide courses in the following:

Service Design

User Experience Design

Design Interface Design

Visual Design


Design Thinking

Blue Ocean Strategy

User Research Methods

Digital Prototyping

Innovation Strategies 

Agile Methodologies

Lean Start-Up

Entrepreneurship for Designers

The IXSD Academy was founded and established by Peter Fossick, a seasoned and experienced designer and practioner in Service Design, UX Design and Innovation. He is the former Service Design Programme Director at IBM, a former Director of Strategic Design at Boston Consulting Group (Digital Ventures) and a respected academic that established the first BFA and MFA in Service Design in the USA that has taught extensively about design in the USA, UK, EU and China. Peter is a keynote speaker at conferences and a TEDx speaker. 

  Contact the Organizer

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