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Designops Global Conference 2019

IXSD Academy

Thursday, May 30, 2019 at 9:00 AM - Friday, May 31, 2019 at 5:00 PM (BST)

Designops Global Conference 2019

Ticket Information

Ticket Type Remaining Sales End Price Fee Quantity
Standard One Day Pass for May 30th
Standard One Day Pass for May 30th - gives access to the speakers only. Please note this does not include workshops or social events. All workshops are sold separately.
6 Tickets May 30, 2019 £380.00 £25.67
Standard One Day Pass for May 31st   more info 7 Tickets May 30, 2019 £380.00 £25.67
Late Bird VIP Conference Pass
This is a VIP 2 day Conference & 1 Day Workshop Pass that provides access to ALL keynotes, ALL workshops and ALL social events. Holders of the VIP Conference Pass must register for workshop - spaces are limited and will be allocated only if space allows.
6 Tickets May 30, 2019 £660.00 £44.15
Group VIP Two Day Pass
This is a group discount VIP Two Day Pass - Minimum order of three tickets.This is a VIP 2 day Conference & 1 Day Workshop Pass that provides access to ALL keynotes, ALL workshops and ALL social events. Holders of the VIP Conference Pass must register for workshop - spaces are limited and will be allocated on a first come first served basis.
7 Tickets May 30, 2019 £390.00 £26.33
Workshop: 'Enterprise Design Thinking' with Miroslav Azis
Friday, May 31(14:00 - 16:00) This workshop is priced separately from the conference. However, holders of the VIP Pass can register for FREE. Spaces are limited and this is based on a first come first served basis with a limit of 30 places.
5 Tickets May 30, 2019 £200.00 £0.00
Workshop: 'The Lean UX Playbook Workshop' by Greg Nudelman
Lean UX Playbook Workshop (Free to VIP 2 day ticket holders) Part 1: Set up for Success Specialists, generalists, or UX Ninjas? Structuring your team for success Interviewing UXers – from practical skills to inspiration Hands-on practice: interviewing through storytelling exercise Part 2: Day-to-Day Operations Extreme Ownership Penetrating the Dev-Star Where UX fits in the Agile Process Agile Scrum vs. Kanban The practice of Daily Scrum Hands-on practice: giving a good 30-second Scrum presentation Working with dev teams Working with Product Hands-on practice: writing good Agile stories The Art and Science of design critique Hands-on practice: delivering a good design critique Part 3: UX Ninja Secrets Using Policies to empower your team Hands-on practice: writing policies Design Framework: screens and components Hands-on practice: creating your design framework Agile stories: from stories to epics to RITE testing questions Hands-on practice: writing user test questions from your Agile story Prototyping: having two prototypes running at the same time Discussion: what would you include in each prototype? Physical Mashups examples: prototyping our communication Using existing component design frameworks (Google, AWS, Bootstrap, etc.) Discussion: how would using third-party framework affect your process? Utilizing technology (AI, Chatbots, Cloud apps, etc.) for high-def prototypes Final Q & A and Wrap up
12 Tickets May 30, 2019 £200.00 £13.79

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Event Details

The DesignOps Global Conference is for designers, developers, practitioners, product managers, service innovators and business leaders that are defining the way we design and develop new products and services.

Join us Manchester on May 30th, 31st and June 1st in Manchester (UK) for the DesignOps Global Conference 2019. 

'Agile and Beyond – New Frontiers in Design'

Learn from the world's leading designers and developers how they are tranforming global businesses and creating new products and services using DesignOps, ResearchOps, ContentOps, and DevOps and the  EnterpriseOps model.

Design has never been so impactful, relevant and important in the delivery of great experiences, new products, innovative services and disruptive business models. We are seeing the emergence of new ways of operationalising design by systemising practices and using toolchains to collaborate across platforms while working at speed and scale within a ‘one-team’ culture to deliver transformation through agility.

This conference serves as a platform to share new ideas, practices, approaches and identify the important issues facing designers, developers and business leaders working at the cutting edge of digital innovation.



DAVE MALOUF, Thought Leader, Consultant, Writer and Coach

SAMIR DASH, Author of ‘The DesignOps Enterprise’

HAMMAD KHAN, Head of Digital for Accenture Interactive

HAYLEY HUGHES, Lead Designer at Airbnb


MARY COOK, Design Director at FutureGov

MARTIN DOWSON, Director of Design Systems

MATT GOTTSCHALK & BEN FRANCK, DesignOps Managers at Centrica

TAMMIE LISTER – Design Lead & Experience Producer at Auttomatic

ANDREW NOTT – UX Creative Director for BBC Sport and the BBC Live platform

TOM BRADLEY – Design Director at Code Computerlove


TIM SCHOCH – Lead UX Designer

CHRIS GIBBINS – Director of UX & Optimisation at Biglight

BORIS DIVJAK – Head of Design at Unboxed

SAMUEL SALZER -Behavioral Strategist at Beteendelabbet

MARCUS KIRSCH Author and Designer at ResonanceDesign

KAROLINE KWON – Senior Service Designer at Digitalist Group & Network

RAMIN JAVANMARDY, Head of DesignOps at Sopra Banking Software


Website: Https://

The themes for this year’s DesignOps Global Conference are:

Day 1 | May 30th, 2019

DesignOps and the impact of design

How can DesignOps be applied to help product and design teams to scale with more efficiency? How does DesignOps support better internal work flows, facilitate agile ways of working, increase adaptability and streamline processes? How does DesignOps help organisations to manage all aspects of transforming their products and services from research to UX design to visual design and content in a way that is scaleable, fast, and robust across digital platforms and complex service ecosystems? 

Collaborating at speed and scale

How does DesignOps help teams connect and contribute to product innovation and deliver delightful experiences to the end-user? How do teams in ResearchOps, DesignOps, DevOps and ContentOps work together to measure success, impacts and deliver value? What toolchains can we use that dovetail seamlessly to increase flow and deliver efficiency? How do we codify outputs in the design process and apply the principles of DesignOps within diverse sectors and across different sizes of organisation?

Day 2 | May 31st, 2019

Developing new cultures – changing organisations

Why does culture matter in the DesignOps driven organization? How do we  change behaviours, work practices and the way we design and collaborate? What new roles are emerging and how does the designer, product owner, business analyst and the business stakeholders work together in new ways, using new practices, methods and playbooks?

DesignOps in the era of AI and cognitive computing

How are different organizations leveraging people-to-machine and machine-to-machine interactions using autonomous systems to design and create new products and services? How do companies need to change their design practices and development processes in the era of cognitive computing and what roles will DesignOps play?

Please note that we do not have a refund policy, but please reach out to me on should you need to transfer a pass. 

Workshops (Afternoon)

FULL - Douglas Smith – 'Closing the gap between Service Design and Delivery' on Friday May 31st (14:00 to 16:00) - FULL

Miroslav Azis – 'Using IBM's Enterprise Design Thinking' on Friday May 31st (14:00 to 17:00)

Day 3 | June 1st, 2019

Workshop Day

FULL - David Malouf – 'DesignOps Practices' on Saturday June 1st (09:00-16:00) - FULL

FULL - Peter Fossick – 'Designing Services Using DesignOps' on Saturday June 1st (09:30-12:30) - FULL

Greg Nudelman – 'The Lean UX Playbook Workshop' on Saturday June 1st (09:00-16:00)

Please note that all workshops have limited spaces. VIP Passes give attendees FREE access and priority. However, places are allocated on a first come first served basis. 

Workshops are priced seperarely and vary in price. We reserve the right to make changes and cancellations without notice - sometimes people get sick and have to cancel. We'll try and put on replacements where possible. 


Have questions about Designops Global Conference 2019? Contact IXSD Academy

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When & Where

The Hilton, Beetham Tower
303 Deansgate
M3 4LQ Manchester
United Kingdom

Thursday, May 30, 2019 at 9:00 AM - Friday, May 31, 2019 at 5:00 PM (BST)

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IXSD Academy

The IXSD Academy help people and organisations to unleash their creative potential. We teach design and innovation through our short courses and immersive workshops. You can find us online at

We are based in the United Kingdom but offer our 1, 2 and 5 day courses all over the world with events held in Dublin (Ireland), Istanbul (Turkey), Athens (Greece), Moscow (Russia) and of course through the United Kingdom. In 2018 we will be holding courses in Sydney (Australia).

The IXSD Academy specialise in helping people develop design and collaborative skills using design thinking and agile approaches through workshops, design hacks and sprints that focus on delivering outcomes using tools that are tried and tested in the world’s most innovative companies.

To discuss your needs call +44 7972 905474 or request a call back. (Network charges may apply depending upon you service provider). The IXSD Academy is passionate about learning and how organisations can leverage different design methods to deliver impactful innovation at speed. We provide courses in the following:

Service Design

User Experience Design

Design Interface Design

Visual Design


Design Thinking

Blue Ocean Strategy

User Research Methods

Digital Prototyping

Innovation Strategies 

Agile Methodologies

Lean Start-Up

Entrepreneurship for Designers

The IXSD Academy was founded and established by Peter Fossick, a seasoned and experienced designer and practioner in Service Design, UX Design and Innovation. He is the former Service Design Programme Director at IBM, a former Director of Strategic Design at Boston Consulting Group (Digital Ventures) and a respected academic that established the first BFA and MFA in Service Design in the USA that has taught extensively about design in the USA, UK, EU and China. Peter is a keynote speaker at conferences and a TEDx speaker. 

  Contact the Organizer

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