$75 – $95

Designing impactful product onboarding

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WeWork B Street

600 B Street

San Diego, CA 92101

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Event description
Learn to design a first-time product experience to improve user retention, increase usage or launch a new feature.

About this Event

Are you looking to improve user retention, increase usage or maybe launch a new feature? Consider designing a better onboarding for first-time experiences. In this workshop, we’ll help you create deeper user engagement by teaching you the strategies and techniques that give users the confidence to use your digital product.

A thoughtfully designed onboarding experience is your chance to set the tone and make customers feel like they’ve made the right decision in choosing your product.

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WHAT TOPICS DOES THIS WORKSHOP COVER?

Whether you're learning the basics or a seasoned veteran, you're sure to walk away from this hands-on workshop with useful strategies to plan and design amazing digital products.

  1. Understand the value: Identify the impact that onboarding has on the product experience.
  2. Onboarding Strategies: Identify which strategies are appropriate for your users.
  3. Onboarding Techniques: Learn the various ways to implement onboarding + when to use them.
  4. Creating an onboarding plan: Design an experience for first-time users using an example product.

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WHO SHOULD ATTEND?

We've designed this workshop specifically for those with a few years of experience in UX, as well as those who are just starting out.

  • Product Managers: Learn how to retain your users by making a meaningful first impression.
  • UX Designers: Learn the techniques to design effective first-time experiences.
  • Founders: Understand the value of well-designed onboarding in respect to product adoption.

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WHAT PREVIOUS PARTICIPANTS SAY

The design process you teach is simple. It makes it easy to collaborate with people I haven't met before. I could have spent days online researching… But I saved so much time learning at your in-person workshop. Plus, it was fun!

~ Neil Ranada, Designer

"I understand and feel confident in bringing what I learned into my own workflow. It was a great workshop: half-day made it easy to attend, and the price was affordable (first time I've ever said that about a workshop)."

~ Jenn Hinkle, Experience Designer, DirecTV

"It was great how you guys interacted with each of the groups, provided insight and ideas as we went through the challenges, and made concepts that sound kind of dry or dull in books intuitive and practical."

~Josh Stanley, Product Manager, Trials.io

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ABOUT THE FACILITATOR

David Nguyen

Founder, Arthur

Since 2011, David has been leading user-centered design for both high-growth startups and enterprise brands. His work spans the hottest industries today; from cybersecurity, CPaaS, fintech, big data, and innovation management. It’s his dedication to a user-centered approach that allows him to create success for his clients despite their varying industry, verticals, and challenges.

As the founder of Arthur, a product strategy and UX design studio, David believes every digital product deserves to be made easier to use. Tools are meant to improve our day and not another thing we fight to use.

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FREQUENTLY ASKED QUESTIONS

What is the refund policy?

Booked your ticket, but your plans changed? We get it...stuff happens. We'll offer refunds up to 3 days in advance, no questions asked.

This workshop takes place after work. What's the food situation?

We’ll be ordering a variety of sandwiches for the event. If you have specific dietary restrictions, let us know.

Are there discounts available for non-profit organizations or military?

Of course. Email us at workshops@arthur.design for a discount code.

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Date and Time

Location

WeWork B Street

600 B Street

San Diego, CA 92101

View Map

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