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Designing for Behavior with Singapore's Behavioral Insights and Design Unit

Civic Service

Thursday, October 23, 2014 from 10:00 AM to 12:00 PM (EDT)

Designing for Behavior with Singapore's Behavioral...

Ticket Information

Type Remaining End Quantity
Civil Servant 22 Tickets Ended Free  

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Event Details

Join us for a presentation and workshop with the Singapore Ministry of Manpower's Behavioral Insights and Design Unit. First, learn about how the Unit uses design thinking and "nudge theory" to improve the design and delivery of the Ministry's policies and program by better understanding customer behavior. Then take part in a brief workshop to learn about how to use EAST (Easy, Attractive, Social and Timely), a framework for behavior change developed by the UK Behavioural Insights Team.

 

By attending this event, you will:

  • Gain a deeper understanding of the benefits of using behaviorial insights and nudge theory in the design of public services
  • Be inspired by how other governments are using innovative strategies to improve public services
  • Learn a simple framework for applying behavioral insights that you can implement in your own agency



**Note: This event is only open to civil servants for the City of New York.**


This event is co-hosted by:


Have questions about Designing for Behavior with Singapore's Behavioral Insights and Design Unit? Contact Civic Service
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When & Where


Mayor's Office of Veteran Affairs
3rd Floor
346 Broadway
New York, NY

Thursday, October 23, 2014 from 10:00 AM to 12:00 PM (EDT)


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Organizer

Civic Service

Civic Service inspires, trains & connects civil servants to create better public service outcomes and experiences for their constituents. Civic Service is an initiative from the Parsons DESIS Lab.

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