Designing Better UX Surveys

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As UX Researchers, we use surveys to learn about our users. Come learn techniques to ensure that our surveys provide us with quality data.

About this event

As UX Researchers, we frequently use surveys to learn about our users and their experiences with the products and systems we are building. Whether we call them surveys, questionnaires, or even polls, they are a convenient way to collect data systematically from a group of people. However, although it may seem easy enough to put together a good survey, there are actually many factors to consider and many ways in which questions can be problematic. Fortunately, there are techniques we can apply to help ensure that our surveys provide us with quality data.

In this presentation, we will cover topics that will help UX professionals write better surveys. I will share:

Guidelines for selecting topics for your survey

Best practices for writing survey questions

Recommendations for testing your surveys to ensure the questions use language that your respondents will understand


  • 5:00 p.m.-5:10 p.m. (Central time, similar to Chicago and Dallas, USA) - Introduction and announcements for UX Research and Strategy
  • 5:10-6:00p.m. (Central time) - Speaker + Q&A
  • 6:00 -7:00 p.m.(Central time) - Networking

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Jean Fox has been a User Experience Researcher at the Bureau of Labor Statistics for more than 20 years. She works on the design and the evaluation of BLS systems for data collection, analysis, and dissemination. She helps design a wide range of surveys for BLS, including surveys that collect production data for BLS statistical programs, gather input from stakeholders, and obtain feedback from staff to improve BLS processes. She has served on the board of UXPA International and currently chairs a cross-agency Community of Practice for government UX professionals.

This event is limited to the first 1,000 who enter the Zoom meeting.

We know these speakers are going to be awesome and high demand. So please consider whether you will actually be able to attend to make room for those who are eager to be there.

Due to recent Zoom interruptions, we have instated new protocols to protect our event attendees. Those who act inappropriately will be removed from the event and not permitted to re-enter. Additionally, if you choose to leave the event, these new Zoom restrictions will also apply to you and you will not be allowed to re-enter the event.

** Please Consider Donating **

A Donation Ticket to this webinar is the same as a regular admission ticket to the event. Plus, you are helping keep this event FREE for attendees around the world. Please consider getting a donation ticket as your admission ticket to help UX Research and Strategy provide events like this to the UX community.

Host: UX Research and Strategy

UX Research and Strategy is a registered 501c3 group devoted to teaching and exploring topics related to User Experience Research and Strategy. Started by three very talented ladies, Jen Blatz, Lorie Whitaker and Lauren Singer, who saw the need to address the gap in these topics in the local UX community. The hope for this group is to enrich and complement the UX Design community through knowledge sharing and partnership.

Whether you are a researcher, designer, product owner, strategist, content creator, project manager, developer, technologist, marketer, customer experience pro or any other discipline, please join us.

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Please note, we are unable to refund donations.

A Zoom link to the webinar will be provided in your confirmation ticket. Scroll down through the email and you will see the zoom link to join.

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Organizer UX Research and Strategy

Organizer of Designing Better UX Surveys

UX Research and Strategy is a registered 501c3 organization, and was founded by three former co-workers who saw a gap in the user experience meetup market. Based on community feedback, we formed a group that is dedicated to teaching topics in UX research and strategy.

Our goal is to make these topics both approachable and actionable by ensuring our attendees come away with concrete examples of how to confidently implement user experience research and strategy methods in their day-to-day projects and work.

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