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“Designing and Delivering a Technology Strategy that Works” - A Case Study...

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Society of Critical Care Medicine

500 Midway Drive

Mount Prospect, IL 60056

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Description

Join .orgSource along with the Society for Critical Care Medicine as they provide you with a deep dive on how they have integrated systems, culture and policies that enable a robust online business and customer service model that can be accessed anytime from anywhere. This program is designed to provide senior-level association executives and their CEOs with examples of how SCCM has used technology to enhance both staff efficiencies and the customer experience.

Agenda:


Welcome and Introductions
Technology Strategic Plan - How It All Got Started
Management Dashboards
Customer Record Management and Policies
Engagement Index - What is it?
Communications - Internal and External
Leadership Issues Database
Document Management
Remote Working Policies and Tools
Learning Management System Journey
Testing Administration/Item Bank
.orgSource Digital Assessment Tool
Wrap up
Lunch Provided by SCCM and Open Discussions

Earn 4.0 CAEs

Date and Time

Location

Society of Critical Care Medicine

500 Midway Drive

Mount Prospect, IL 60056

View Map

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