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Design & Facilitate Digital OJT Experiences at your Workplace

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Location

Institute of Adult Learning at the Lifelong Learning Institute

#05-03 11 Eunos Road 8, 408601 Singapore

Lobby B 5th Floor in.lab

Singapore, Singapore 408601

Singapore

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Event description

Description

We often hear leadership at organisations saying that people are their assets. People are the experts and if we are able to build capabilities and help them to innovate and solve problems,- that will certainly drive performance and results. How can organisations effectively leverage the OJT knowledge acquired by employees to drive performance?

It is a seemingly easy task to organise training sessions. However, Learning & Development (L&D) practitioners are constantly challenged with questions such as:

1. Is the Return of Investment (ROI) of an intervention achieved?
2. How can learning be applied in the field?
3. Is there retention of learning along with transfer and management of knowledge?

As Learning & Development (L&D) practitioners, we know it is not always possible to measure monetary benefits over a specified time period in return for a given investment in a training intervention.

Many organisations today are adopting the “70-20-10” L&D Model. It holds that people obtain 70% of their knowledge from job-related experiences, 20% from interactions with others and 10% from formal educational events/training. This concept highlights that majority of learning occurs on-the-job and through coaching; when learning contributes to the desired transformation, this becomes the real Return of Investment in L&D. In the digital economy we can certainly leverage on technology to innovate the way our people acquire, retain and apply knowledge in the field. We can effectively validate that learning is getting transferred.

While training sessions can be easily organised, attending a one-time intervention is usually not effective in retaining what was learnt and facilitating the transfer of this learning at workplace. To address this, a robust mechanism for learning retention and transfer needs to be established. Learning circle is a highly interactive, participatory structure for organising group work. The goal is to build, share, and express knowledge though a process of open dialogue and deep reflection around issues or problems with a focus on a shared outcome.

Knowledge management is best led by motivated and engaged people who drive high productivity and performance at work. “A Community of Practice (CoP) enables people of same mindedness to come together to learn ‘As One’ in an organisation. People will learn to trust, be transparent, collaborate, share, engage and communicate proactively amongst themselves to solve problems.” - Lave & Wenger 1991.

CoPs can evolve naturally because of members’ common interests in a particular domain or it can be created deliberately with a goal of sharing knowledge related to a specific field. It is through the process of sharing information and experience with the group that members learn from each other and have opportunity to develop personally and professionally.

What does it cover?

At the end of this session, you will be able to:

  • Articulate organisation expectations
  • Contextualise workplace challenges
  • Explore OJT solutions
  • Initiate digital DIY OJT at the workplace
  • Achieve digital transformation-related KPIs

Who is it suitable for?

This programme is for professionals in:

  • Adult Education: trainer, coach, facilitator, educator, assessor, instructional designer
  • Training Management: e-learning specialist, programme manager, training manager, business development manager, education technologist, training consultant
  • Human Capital Management: human resource specialist, learning & development manager, organisational planner, consultant


Digital Facilitator

Lynn Wong (Ms)

Director of Sales Training & Development (APEC) | DHL Express Pte Ltd

Lynn Wong has more than 20 years of experience in the domains of Learning & Development, Change Management, Performance Management, Sales, Management, Blended Learning, Training Needs Analysis, Facilitation, and Project Management. She has held appointments with various Logistics MNCs such as DHL Express, Fuji Xerox and AET Tankers.

With her passion in coaching, Lynn has coached project leaders and members within organisations on Community of Practices (COPs). Over the last four years, she played an instrumental role in the culture transformation for the commercial sales department where the COPs were established. She is also a mentor and coach to these sales communities in the region to develop a learning culture and increase the employees’ productivity and engagement within the organisation.

Lynn also volunteers her coaching skills in various projects with the Centre for Non-Profit Leadership (CNPL) and the International Coaching Federation (ICF), in order to maximise the learners’ potentials so that they can add value, contribute, and be productive in their organisations.

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Date and Time

Location

Institute of Adult Learning at the Lifelong Learning Institute

#05-03 11 Eunos Road 8, 408601 Singapore

Lobby B 5th Floor in.lab

Singapore, Singapore 408601

Singapore

View Map

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