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It has always been difficult to collaborate effectively with distant colleagues, but can we now overcome these difficulties with new technology? In five studies carried out over a year, we studied remote collaboration within Google. Come hear why audio conference calls have completely disappeared and how “video portals” have emerged spontaneously. Distance still matters, but much less than it used to. I’ll explain what currently works well, the conditions that promote effective collaboration, whether travel is still required, and what problems remain.
Bio
Demetrios has been researching, designing, and evaluating consumer products and services for over 25 years. He helped design GTE Airfone and several speech-based systems, and then for ten years led the SuperPages.com user interface group at GTE Labs, where he established a program for developing a comprehensive understanding of the user experience. Demetrios also worked on smartphone user experience and mobile phone accessibility and established and led the User Experience team at the Verizon Wireless LTE Innovation Center. He has published dozens of articles in diverse areas, including autobiographical memory, cognitive psychophysiology, automation using speech recognition, human factors, and usability evaluation methodologies. Demetrios received a Ph.D. in experimental psychology from Cornell University. He is now an independent consultant, as well as a faculty member in Bentley University’s User Experience Certificate program.
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BostonCHI is an organization of professionals from the New England area in the field of Human-Computer Interaction. Our members represent the diverse interests of that field: graphic arts, documentation, usability, psychology, user interface design, human factors, industrial design, ergonomics, computer science, training, education, and many others.
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