Skip Main Navigation
Page Content

Save This Event

Event Saved

Delivering World-Class Service (Limited Seating!)

B.Williams Enterprise, LLC

Wednesday, December 7, 2016 from 11:00 AM to 12:00 PM (EST)

Delivering World-Class Service (Limited Seating!)

Ticket Information

Type Remaining End Quantity
Registration   more info 16 Tickets 2d 1h 35m Free  

Who's Going

Loading your connections...

Share Delivering World-Class Service (Limited Seating!)

Event Details

BW logo 

 Delivering World-Class Service 

 Dr. Bryan K. Williams will host a special training session on December 7, 2016. The session will also be recorded for later viewing. Bryan will conduct one of his most popular courses, Delivering World-Class Service, and seating will be limited.

"Delivering World-Class Service" will provides attendees with the knowledge and skills needed to effectively serve their customers in a world-class manner. The main focus is to highlight various tips and techniques to emotionally engage their customers.

Workshop Overview:

This course focuses on proven concepts and techniques to provide consistently exceptional service that is truly memorable. The goal is for everyone to take away applicable and relevant concepts to apply at their jobs immediately.

Learning Topics:

    • Customer Service vs. Customer Engagement
    • Apply the Universal Service Rules 
    • Master the Key Steps of Service 
    • Identifying and Enhancing Service Touchpoints

 Target Audience:

Everyone who serves customers


Over 300 companies can’t be wrong

Bryan has conducted training for multiple companies in industries such as: 

  • Hotels
  • Restaurants
  • Healthcare
  • Clubs
  • Banking
  • Spa
  • Government Agencies
  • Universities and School Systems
  • Plus Many More

*For questions about the event, please contact Becky Morgan at

Learn more about Bryan prior to the event!

Bio   |   Testimonials   |   Recent Articles

Have questions about Delivering World-Class Service (Limited Seating!)? Contact B.Williams Enterprise, LLC
Attendee List Sort by: Date | First Name | Last Name
Show More

Save This Event

Event Saved

When & Where

Talking Tree Creative Studios
1430 Joh Avenue
Suite H
Halethorpe, MD 21227

Wednesday, December 7, 2016 from 11:00 AM to 12:00 PM (EST)

  Add to my calendar


B.Williams Enterprise, LLC

"Bryan is the premiere thought leader and speaker on the topic of customer service and customer experience in the world today. He is the rare confluence of tremendous content, broad business and management knowledge, and a presentation style that engages and entertains an audience. Bryan is equally effective in presentations to organizational leaders as he is at inspiring exceptional performance from front line service providers."   

--Luke Carlson, DiscoverStrenth 


"Dr. Bryan Williams is a phenomenal motivator with an exhilarating magnetism. Bryan has a significant impact on every team member on a personal & professional level. Witnessing our team comprehending and aspiring to be exceptional is an awe-inspiring experience."

--Claudia Alvarado, William Wesley Grand Salon & Spa


"Bryan Williams met with and worked along side our senior leadership team and, with his guidance, we were pushed to our limits to discover our true potential. The "Bryan Williams experience" allowed us to focus on working together to create a corporate environment that impacted our entire team and launched."    

--Tom Watts, Exceptional Living Centers


"Our team recently experienced a dynamic and engaging customer service expert, Dr. Bryan Williams.  Service excellence transcends industry sectors, and Bryan reached our group with very practical tools and insights to engage our leadership team to deliver world-class service.   He is a gifted customer service expert, who can inspire and lead others to awaken new opportunities!”

--Dawn Garcia, Sacred Heart Hospital

  Contact the Organizer
Delivering World-Class Service (Limited Seating!)
Things to do in Halethorpe, MD Class Business

Interested in hosting your own event?

Join millions of people on Eventbrite.

Please log in or sign up

In order to purchase these tickets in installments, you'll need an Eventbrite account. Log in or sign up for a free account to continue.