£63.04 – £126.76

Delivering Customer Experience Excellence

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St Helens Chamber Ltd

Salisbury Street

Off Chalon Way

WA10 1FY

United Kingdom

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This well proven course will get into your head and make you think totally differently about how and why you react different to customers.

Delegates will return from the course fully confident in their ability to:

  • Understand why customer service is more important than it has ever been before.
  • Understand what good customer service can do for you.
  • Recognise body language and learn how to use it effectively
  • Create the right impression
  • Overcome objections

The course will improve the confidence of delegtes, improve the reputation and credibility of your organisation, and improve your customers' experience. Its a win -win-win.

Presented by KBW

To book a place please contact the events team on 01744 742028.

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Date and Time

Location

St Helens Chamber Ltd

Salisbury Street

Off Chalon Way

WA10 1FY

United Kingdom

View Map

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