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Defusing Conflict: Becoming a Collaborative Leader

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The Centers For Families and Children/ease@work

Mandel Community Room

4500 Euclid Avenue

Cleveland, OH 44103

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Breakthrough EAP logoAhola Breakthrough EAP Event, powered by ease@work


Defusing Conflict:

Becoming a Collaborative Leader for the Workplace of the Future

8 - 8:30 am - Registration, Continental Breakfast and Networking

8:30 - 10 am - Program by Amy L. Shannon

Invest two innovative hours with us and start building the success of your future business!

As generations collide, family-family and family-colleague relationships intertwine, workforces become more diverse, people are working longer, and we see more conflict-driven struggles in the workplace. Whose responsibility will it be to manage all this? The answer is… your leadership teams!

Have you thought about what skills the future business leaders of your organization will need in the year 2020 and beyond? Do you personally have the skills to lead your organization into the future? What are the risks of not having strong leadership? Will your organization be left behind?

Defusing Conflict is about recognizing conflict situations and addressing them appropriately; whether it means avoidance or actively asserting and using a conflict handling mode to resolve it. This session will also address the critical leadership skill of the future - being collaborative. What does collaboration look like in defusing conflict among employees? This program will also look at the forces shaping our workplace and all of the leadership skills needed to move your organization into the future with success.

After this hands-on, interactive session you will have:

  • Identified the forces shaping the workplace and key predictions of the future leader
  • Completed the Thomas-Kilmann Instrument to identify one's own conflict handling mode and the impact it has on work relationships.
  • Determined which conflict handling mode is appropriate for a variety of work situations.
  • Learned the importance and roles of a collaborative leader.

Free parking for this event is at The Centers' gated parking lot at 4500 Euclid (enter on 46th street). Free overflow parking is available on Prospect or 46th streets. Click here for parking information

http://www.easeatwork.com/Portals/0/Flyers/EAW Parking Directions NLP_ease_16.pdf

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The Centers For Families and Children/ease@work

Mandel Community Room

4500 Euclid Avenue

Cleveland, OH 44103

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