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DEALING WITH DIFFICULT PEOPLE

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Mar 15

DEALING WITH DIFFICULT PEOPLE

Online training for regulatory officers, inspectors and compliance agents.

By METRIC ONE TRAINING & CONSULTING

When and where

Date and time

Tue, March 15, 2022, 12:00 PM – 3:00 PM EDT

Location

Online

Refund Policy

No Refunds

About this event

You can’t reason with an unreasonable person, but there are proven techniques to better manage the situation.

ICC Course No. 24905

As a regulator and public official, you need to provide service in a manner that will work well with your customer’s personality type; this can sometimes be difficult, but it’s necessary. This course will discuss how to deal with the attitudes of difficult residents and co-workers you may come face to face with by exploring the four primary personality types and developing skills to deal with each.

————————————————————————————

Come Earn ICC Contact Hours of Training for Certification or Professional Development 

 REGISTER NOW, SEATS ARE LIMITED AND SELLING FAST!

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Tags

  • Online Events
  • Online Classes
  • Online Government Classes
  • #politics
  • #future_of_work
  • #online_training
  • #management_development
  • #local_government
  • #education_and_learning
  • #code_enforcement
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DEALING WITH DIFFICULT PEOPLE


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METRIC ONE TRAINING & CONSULTING

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