Dealing with Difficult People
Dealing with Difficult People
Tue, Feb 7, 2023 1:00 PM EST (-05:00)
$189
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Online training for regulatory officers, inspectors and compliance agents.
Online
ICC Course No. 24905
As a regulator and public official, you need to provide service in a manner that will work well with your customer’s personality type; this can sometimes be difficult, but it’s necessary. This course will discuss how to deal with the attitudes of difficult residents and co-workers you may come face to face with by exploring the four primary personality types and developing skills to deal with each.
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Come Earn ICC Contact Hours of Training for Certification or Professional Development
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