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Dealing with Difficult People in the Workplace and Winning
Fri, April 14, 2017, 8:30 AM – 4:30 PM EDT
The Dealing with Difficult People in the Workplace and Winning workshop is designed to provide business managers, owners, leaders, and team members with the tools needed to analyze individual and group needs, resolve conflict, and build personal leadership skills in order to increase productivity in the workplace. The skills and knowledge required to do so will be taught through a one-day, hands-on, practice-oriented, collaborative workshop focusing on the following foundational competencies:
*Identifying difficult personality profiles
*Understanding personal and team motivation
*Exploring team dynamics to increase team outcomes
*Brinkman and Kirschner Model of Communication
This workshop will help you find out how Personality Disordered individuals think, behave and are motivated based on their core needs developed from their past. Learn practical techniques for assessing and motivating individuals who crave control, attention, approval and perfection. Trace your most troubling employees and coworkers through a practical system to unlock their potential for meeting your corporate goals and ensuring a more harmonious work environment. Learn the art of empathizing without compromising yourself, your business or your life. Finally, identify your own management style and how it can benefit your work with difficult personalities.
Do you have people in your workplace that seem to always find controversy and discord no matter what you do? Does it seem that the needs of certain coworkers paralyze group productivity? Do you want to know how to avoid dreading certain employees and better understand their underlying psychological conditions?
In this workshop, you will learn to analyze individuals emotionally, socially, cognitively and philosophically to determine workplace needs. We will explore personality disorders, how difficult coworkers act out in the workplace, ways to maximize your team’s productivity, tips for cell phone and email management, and cutting to the core of what really motivates individuals beyond the paycheck. Join us for a psychological investigation into the most toxic coworkers while learning the art of motivating individuals from their core. Stop walking on eggshells and start taking better care of yourself and your business!
Download the workshop brochure here.
Mercer University students, staff, and faculty receive a 50% discount.
Mercer University alumni, affiliated organizations, and military veterans receive a 30% discount.
Contact Eric Kushins, Director of Executive Programs at Mercer University at ExecEd@mercer.edu or 678-547-6325 for discount codes and questions.