$75

Dealing with Difficult Behaviors

Event Information

Share this event

Date and Time

Location

Location

PSESD Conference Center

800 Oakesdale Ave SW

Renton, WA 98057

View Map

Friends Who Are Going
Event description

Description

Thursday, June 15, 2017
9:00 a.m. - 12:00 p.m.
Renton, WA

Dealing with Difficult Behaviors

Many organizations are committed to providing quality customer service and meeting the needs of their clients while treating them with dignity and respect. This can be a real challenge when someone’s behavior pushes your buttons.

In this training, we’ll give you practical tools and specific strategies you can use when confronted with difficult behaviors in the workplace. Learn to identify the most common difficult behaviors, how to set boundaries, and communicate more effectively. This training is suitable for anyone who regularly interacts with the public as part of their job including receptionists, administrative and customer service staff, as well as supervisors and managers.


Registration Info

Cost: $75

  • No refunds given

  • Attendee substitutions accepted up to 48 hours before training

  • $50 group discount for 5 or more attending from same agency (call to arrange 206-461-3210 ext 608)


Location

PSESD Conference Center
800 Oakesdale Ave SW
Renton, WA 98057

Share with friends

Date and Time

Location

PSESD Conference Center

800 Oakesdale Ave SW

Renton, WA 98057

View Map

Save This Event

Event Saved