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Dealing with Difficult Behaviors - 06/14/18

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Board of Supervisors Auditorium

198 S. Main Street

Yuma, AZ 85364

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When customers are confrontational, over demanding or unreasonable, it becomes harder than ever to deliver helpful, courteous service. This training provides tips and techniques to learn what it takes to handle a really tough customer or client. Attendees will learn how to provide the kind of superior, memorable service that results in satisfied customers.

Dealing with Difficult Customers

Presented by: Arlyn Galaviz

Date and Time

Location

Board of Supervisors Auditorium

198 S. Main Street

Yuma, AZ 85364

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