De-Escalation and Crisis Intervention Techniques for Domestic Violence Advo...

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Rooms A and B

9770 Patuxent Woods Drive

Columbia, MD 21046

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Event description


De-escalation and Crisis Intervention Techniques for Domestic Violence Advocates

This training is for domestic violence service providers only.

By the end of the training, participants will be able to:

  • Understand how trauma impacts survivors of domestic violence
  • Identify different trauma reactions in survivors that staff may witness and ways in which to respond
  • Learn and practice tips and techniques for crisis intervention including the importance of non-verbal communication, ensuring physical safety for survivors and staff, and verbal de-escalation

Presented by:

Amber Guthrie, MA, Project Director, Maryland Network Against Domestic Violence (MNADV)

Who Should Attend?

Any professional that works directly with domestic violence survivors, their children, or abusers:

  • Domestic Violence Service Providers (Advocates, Volunteers, Shelter Staff, Abuse Intervention Staff, etc.)

What’s the content level for this training?


  • Basic: For professionals just beginning their work with survivors, or who have not had much training on working with survivors. (0-2 years’ experience)

Frequently Asked Questions

What happens if there is inclement weather the day of the training?
In case of inclement weather, MNADV will reach out to registrants at least 24 hours in advance whenever possible. The make-up date for this training will be Tuesday, January 23, 2018 at the same location and time.

Are Social Work CEUs available?
Yes! 2.5 hours of Category 1 Social Work CEUs are available.

How much are Social Work CEU’s?
Social Work CEUs are free if you are an Individual Member of MNADV, or you work or volunteer for an organization that is a Member of MNADV. The cost is $15 for non-members. Please bring payment via check or exact cash to the training. Learn more about the benefits of MNADV Membership here.

When will I receive my Certificate of Attendance or Social Work CEU?
We will make every effort to email you your CEU certificate within 2 weeks of the training. Please email Hiba Ahmed at with questions.

I lost my CEU or Certificate. Can you re-send it?
Yes. Please email Hiba Ahmed at

Is parking available?
Yes – free parking is available on-site. Please do not park in the marked spaces.

Do I need to print the Eventbrite ticket?
No – once you receive a confirmation email, you are registered and do not need to print your ticket.

Is food available?
No, food will not be served, but a refrigerator, microwave, coffee, and tea will be available on-site.

Is this location handicap-accessible?
Yes, ramps and elevators are available at this location.

Will printed handouts be available?
Yes, PowerPoints and handouts will be printed and available for participants.

What is your cancellation policy?
If you need to cancel your registration, please do so at least 48 hours in advance, as many of our trainings have a waitlist. To cancel, please email

I can’t make it anymore, but my colleague can. Can this person take my place?
No - please cancel your registration and have your colleague register on their own so they receive any email instructions prior to the training.

Date and Time


Rooms A and B

9770 Patuxent Woods Drive

Columbia, MD 21046

View Map

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