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DDI Communicating for Leadership Success

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Del-Mar: Center for Economic Development

3209 S. Staples St.

Room # 119

Corpus Christi, Tx

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Course Overview:
• Leadership Today (and Every Day): Working in teams, learners conduct the discussion they read about in the Course Prep. Participants watch a video that shows the variety of demands a leader faces, and the facilitator highlights the importance of meeting team members’ needs. Facilitator leads an activity to introduce personal and practical needs, and then introduces the Interaction Essentials.
• Key Principles to Meet Personal Needs: Facilitator introduces the Support Key Principle. Working in teams, learners discover key insights about the Esteem, Empathy, or Involvement Key Principle and teach their assigned Key Principle to the rest of the group. The facilitator introduces the Share Key Principle and leads a discussion about the benefits of using these skills in the workplace.
• Working to Meet Personal Needs: Participants watch two video segments that show a manager using Key Principles. Facilitator leads the group as they read several situations and choose an effective response for each one. Working in pairs, learners read additional situations and write an effective response for each one.
• Up Close and Personal: Working with a partner, learners take turns responding to statements “on the spot” using the Key Principles. Learners graph the results of their self-assessment and identify actions they will take to address any challenges they might encounter in using the Key Principles effectively.
• Practically Speaking: Facilitator overviews the Interaction Guidelines to meet practical needs. Participants watch a video leader effectively use these skills during a discussion with a team member. Learners begin to complete a Discussion Planner for an upcoming workplace discussion.
• Using Effective Feedback for Leadership Success: Facilitator leads a discussion about the nature of feedback in the learners’ environment. Facilitator introduces the STAR approach to providing positive and developmental feedback. Participants practice by writing a STAR and delivering it to a fellow participant.
• Wrap-Up: Teams prepare and present a brief presentation of five specifics for the assigned concept learned in the course, including its business impact.

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Date and Time

Location

Del-Mar: Center for Economic Development

3209 S. Staples St.

Room # 119

Corpus Christi, Tx

View Map

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