A$1,320

d365.group Presents: Dynamics Configuration & Automation with Gill Walker

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Boardroom, Level 35, Tower One, International Towers

100 Barangaroo Ave

Sydney, NSW 2000

Australia

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Hosted by Gill Walker;

This three day hands-on course is for people who want to understand how to make changes to CRM so it better suits their business processes. This course will show you the options available to you and show you why each is appropriate (or not) as well as how to use them. This course does not cover coding.

This course is available for Microsoft Dynamics CRM 2015 and CRM 2016, Dynamics 365 Online and on-premise, although it will also be useful for people using Microsoft Dynamics CRM 2013.

At the end of this course, you have:

  • An understanding of how to manage the configuration of CRM
  • The ability to create and manage the security of CRM
  • The skills to give different users access to different data and functions
  • An understanding of the various techniques for making CRM match your business processes
  • The skills to visualise your CRM data on dashboards and charts


Gill Walker has a passion for CRM, and for sharing her knowledge. She is a CRM trainer as well as a keynote speaker and an all round Microsoft Dynamics CRM guru. She loves getting underneath the problem and making it easy for you to understand. Gill will work with you to identify what is important for you within your CRM project, so you can be confident that you will get a CRM solution that works for you - not just a CRM. Gill fervently believes that people are more capable than they let on, and loves to work with all users to give them the confidence to fly with CRM.

Gill says "I especially like making esoteric information easily understandable for everyone, even if they know nothing about CRM, technology or IT".

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Date and Time

Location

Boardroom, Level 35, Tower One, International Towers

100 Barangaroo Ave

Sydney, NSW 2000

Australia

View Map

Refund Policy

No Refunds

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