A$15 – A$20

CXPA Melbourne - CX DAY Melbourne Breakfast

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Foys Arcade

246 Bourke Street

#lvl 6

Melbourne, VIC 3000

Australia

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Event description
CX Day 2019 Melbourne Celebrations

About this Event

CX DAY was created by the Customer Experience Professionals Association to celebrate the professionals and companies that make great customer experiences happen.

Every year CXPA Melbourne has the honour of being the first city in the world to start the celebrations and we hope you can join us.

Hear the latest trends and inspirational stories that will touch our hearts and take pride in the work we do for our people and customers!

This year CXPA Melbourne is proudly supporting the Royal Children's Hospital, please consider purchasing a Royal Children's Hospital Donation add on Ticket $5.00.

AGENDA:

07:30 - 08:00 Registration & Breakfast

08:00 - 08:05 Welcome - CXPA CEO Greg Melia, CAE (live from MInneapolis, USA) and Anita Siassios, CCXP CXPA Melbourne Network Lead

08: 10 - 08:20 CX - A Global Perspective - Jeanne Bliss, CCXP live from California, USA (TBC)

08:20 - 08:35 Patient Experience Filomena Ciavarella Executive Director, Strategy, Quality and Improvement at The Royal Children's Hospital

08:35 - 08:40 Door Prize 1

08:40 - 08:55 CX Transformation - Christina Wilson, Global Head of Marketing, Customer Centricity & Insights

08:55 - 09:00 Door Prize 2

09:00 - 09:30 Networking

Contacts:

Anita Siassios anita@managingcx.com 0466368056 (Primary Contact)

Ian Stokol at ian.stokol@firstquartz.com.au

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Date and Time

Location

Foys Arcade

246 Bourke Street

#lvl 6

Melbourne, VIC 3000

Australia

View Map

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