$200 – $475

CX PopUp Day in Colorado - Moments of Truth 2019 - Next Practice for the 3r...

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Location

Hotel Indigo

1801 Wewatta Street

Denver, Colorado 80202

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Refund Policy

Refund Policy

Refunds up to 30 days before event

Event description

Description

Building a Moments of Truth Management System - in the room with global experts and leaders -

ALIVE full-day session in DENVER for senior managers and executives looking to accelerate their Customer Experience Management (CXM) programs. Taking the Next Practices of global leaders you will leave with a complete system for implementing, double quick, an MOT Management System




Following the success of our first Colorado PopUp day, we are running a second session!
Are you a Manager or Executive looking to learn the steps to Customer Experience Management mastery? If you are, then attending one of our full day in-depth sessions will be perfect for you. We will be running this exciting one-day session in Denver on Tuesday 18th June.

Why Attend?

You will learn:

  • Who is using Customer Experience Management to reduce costs, grow revenues and improve service (simultaneously)?

  • The 5 steps that the world's leading companies use as their business transformation backbone.

  • The number 1 mistake 99% of organizations are making when it comes to CX.

  • Simple questions that give CEM breakthroughs within minutes.

  • The strange game that guarantees that you'll never think about CX in the same way again.

  • How to INNOVATE any CX or Process with immediate benefits

  • How to reframe the Customer Experience to consistently deliver Successful Customer Outcomes

  • What critical measures of success will convince everyone in the organization to implement CX

  • Where and when to apply a proven approach to transforming any Customer Experience


We've worked with some of the best performing and most innovative CX leaders and companies on the planet, and now we want to share what we've learned with you.

  • If you class yourself as a beginner you will get a quick and dirty kick start into how CX works.

  • If you class yourself as an intermediate, you will get more insight into how some of the best-performing companies in the world use CX.

  • If you class yourself as an expert, you'll get a mindset shift that will ensure that you never approach CX in the same way again.


Who Should Attend?

This Moments of Truth Masterclass session is perfect for:

  • Heads of Customer Experience

  • Heads of Customer Service

  • Heads of Customer Success

  • Heads of Operations

  • Directors of Customer Experience

  • Directors of Customer Service

  • Directors of Finance

  • Directors of Operations

  • Directors of Customer Success

  • Directors of Customer Engagement

  • Chief Customer Officers

  • Chief Executive Officers

  • Managing Directors

......and any similar roles


100% Cast Iron Guarantee!

If you do not feel that this event has delivered you 100% value we will FULLY REFUND your fee 100%.
No questions asked.

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Date and Time

Location

Hotel Indigo

1801 Wewatta Street

Denver, Colorado 80202

View Map

Refund Policy

Refunds up to 30 days before event

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