CX Day 2022 | Jameson Distillery, Dublin, Ireland

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CX Day 2022 | Jameson Distillery, Dublin, Ireland

Celebrate CX Day in person in Dublin at Jameson Distillery

When and where

Date and time

Location

Jameson Distillery Bow St. Bow Street D07 N9VH Dublin 7 Ireland

Map and directions

How to get there

About this event

The theme for this year's CX Day event CX Drives Success. We will focus on how customer experience strategy powers better results for consumers, employees, organizations, and the world.

CXPA Ireland Guest Speakers

  • John Carroll, Marketing Manager, Irish Distillers Brand Homes
  • Bernard Mooney, Customer Care Manager, Gas Networks Ireland

Event overview

Throughout the pandemic many organisations transitioned from the traditional in-person experience delivery to an online delivery. It is unlikely, thanks to the growth in ecommerce and online meeting solutions, that we will revert to pre-pandemic scenarios.

Customers are increasingly demanding a seamless flow between their offline and online worlds. We as Brands, and in terms of experience delivery, are only as good as our weakest link.

In this session John Carroll, Marketing Manager, Irish Distillers and Bernard Mooney, Customer Care Manager, Gas Networks Ireland will discuss and take questions on how they evolved their CX strategies and business models to deliver a customer centric strategy remotely, and how they see the transition to fully hybrid experiences developing.

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Ticket sales end soon