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CX Challenges: Becoming a CX-focussed organisation

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Hootsuite

5 East 8th Avenue

Vancouver, BC V5T 1R6

Canada

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Our next event will be on Tuesday February 26 at Hootsuite HQ1

How to become a CX-focussed organisation

  • How can organisations make CX a priority?
  • Since CX requires all teams working together more collaboratively, how do we do that?
  • What are the blockers and opportunities to becoming a CX-focussed organisation?


Our panel will include:

Esteban Contreras

Senior Director of Product Management — Hootsuite


Connor Lowe

Director of Digital Experience — Aritzia


Robert Hein

Senior Manager of Customer Experience — Vision Critical



Moderated by

Brittany Hobbs

Director of Research — PH1 Media


About CX Challenges

CX Challenges is a new community that aims to empower leaders with lessons, insights, and recommendations from peers and experts about customer experience. We believe this is a critical conversation because customers and users are more demanding than ever and organisations have more access to data than ever. Yet, as we speak to businesses, most do not have a CX strategy that looks at all customer touchpoints.

This event is open to anyone working on improving Customer Experience, including: executives, researchers, marketers, product teams, designers, sales teams.

This community will help you by providing: A forum to learn from one another; Insights into what CX tactics have worked (and haven’t) Tools and methods to improve your team.

Everyone is invited to participate by submitting questions/challenges in advance, joining in the conversation at the event, or by joining the panel!


$10 admission, includes a light meal (with vegeterian options) and a drink.

First drink is on our new Drink Sponsor - Vision Critical. Cash bar will be available after.

Schedule:
5:00pm Doors & networking
5:30pm Event starts
6:00pm Panel starts

Follow along:
@cxchallenges
http://cxchallenges.com

Big thank you to Vision Critical and Hootsuite for sponsoring this event.



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Date and Time

Location

Hootsuite

5 East 8th Avenue

Vancouver, BC V5T 1R6

Canada

View Map

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