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May 11

Customer Success University - Live!

By Gainsight

When and where

Date and time

Mon, May 11, 2015, 8:00 AM – 6:30 PM PDT

Location

InterContinental Hotel 888 Howard St San Francisco, CA 94103

Map and directions

How to get there

Refund Policy

Contact the organizer to request a refund.

Description

Don't miss out on our special LAUNCH pricing... CSU Live! is normally $999


Our online Customer Success University (CSU) offers a structured curriculum designed to help new CSMs create a foundation around - and to reinforce for more experienced CSMs - the core concepts and best practices of Customer Success Management at their own pace.


CSU Live! is designed to take students through that curriculum in a single, day-long session, perfect for rapidly onboarding new CSMs and ensuring experienced CSMs maintain a strong foundation around the core concepts and best practices of Customer Success Management.

We will meet the objectives of all three of the online CSU courses - CSM101, 201, & 301 - but in a way that is 100% unique for the onsite, in-person experience.

What to Expect

  • Full-Day, In-Person Program
  • We will incorporate games and teamwork into the curriculum
  • Expert leaders in Customer Success will guide the day’s learning
  • Top-level, currently-active Customer Success Managers will share their wisdom
  • Participants that complete the full-day agenda will walk away as Certified Customer Success Managers!
  • We will bring all Certified CSMs on-stage at Pulse to take a group picture
Agenda
  • Breakfast & Networking- 8:00 AM
  • Welcome, Intro, Housekeeping- 8:30 AM
  • CSM101 - 9:00 AM
  • CSM201 - 11:00 AM
  • CSM301 - 2:30 PM
  • Final Exam - 5:00PM
  • Happy Hour - 6:00PM


All CSU (Live! and Online) Participants are invited to the Happy Hour


Tags

  • United States Events
  • California Events
  • Things to do in San Francisco, CA
  • San Francisco Classes
  • San Francisco Business Classes
Event ended

Customer Success University - Live!


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Gainsight

Event creator

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