Free

Customer Success Mastermind Group Hamburg

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Date and Time

Location

Location

Espresso House

Tbd

Alster Tor 1

20095 Hamburg

Germany

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Event description

Description

With growth in subscription based businesses, companies are dependent on recurring revenue. That's where Customer Success comes into play! As a new evolving profession Customer Success offers diverse opportunities for discussion and growth for startups, SMBs and large Corporations.

That is why it is necessary to share experiences, ideas and visions with a like-minded community.

So join us for our first Customer Success Mastermind Group in Hamburg!

in partnership with The Customer Success Association

https://www.customersuccessassociation.com/

The first meetup would be to get to know each other and understand the expectations from this group. The idea is to have regular meetups with presentations and discussion on several topics (e.g. Strategy, NPS, hiring, CS tools, csm skills etc.).


Agenda:

18.00 - Arrival

18.30 - Introduction

18.45 - Presentation and Discussion: Salesperson or consultant? Hunter or Farmer? Should the CSM focus more on sales or value?

19.30 - Expectations and Topics for upcoming meetups

19.45 - Networking


This event is open for professionals, graduates, CS newcomers, leaders and anyone who is interested in CS.

To join this event please RSVP over Meetup or get a free ticket here.

Check out Customer Success Mastermind Group Hamburg http://meetu.ps/c/4z5jj/DGYfk/d on Meetup


The place will be discussed depending upon the group size.

Feel free to reach out if you have any questions or suggestions.


About Me - Leona-Lisa Schlosser, Customer Success Manager at Verizon Connect, Customer Success Enthusiast

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Date and Time

Location

Espresso House

Tbd

Alster Tor 1

20095 Hamburg

Germany

View Map

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