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Customer Success Account Manager ($100K/year) - Online Hiring Event

Crossover

Saturday, January 19, 2019 from 4:00 PM to 10:00 PM (UTC)

Customer Success Account Manager ($100K/year) - Online...

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Event Details

We're running an Online Hiring Event on January 19th, 2019, to hire for the Customer Success Account Manager ($100K/year) role.

Online Hiring Events are live forums designed to enable you to understand the role and requirements through an interactive Q&A session followed by a self-directed testing process. The testing takes between 3-5 hours to complete. It’s worth taking the time to finish all the tests because we evaluate every single complete application to find the top talent.

This event will include all testing required to apply for the role. Upon grading the tests, and if you advance, we will set up an interview with the hiring manager.

You can see more details about this role here:

https://www.crossover.com/customer-success-account-manager?utm_campaign=Jan19event



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Candidate Requirements

  • 5+ years experience in procuring accounts in the software SMB/Enterprise industry
  • 5+ years in technology sales experience with at least 3+ years in management experience
  • A proven track record in building customer relationships with both business and technical leaders
  • Experience managing and selling to 11+ accounts simultaneously
  • Project management in enterprise software projects
  • Technology Delivery Experience (e.g. Professional Services or Software Licensing)
  • Executive Facilitator (Working with VPs/Directors to understand needs)
  • Passion for customer success, driven by customer satisfaction and achieving revenue growth quota on existing accounts
  • Experience in customer-facing project management, technical pre-sales or other technical consulting role
  • Experience with proactive cross-selling and upselling is paramount
  • Excellent interpersonal and organizational skills with the ability to facilitate dialog and collaborate effectively with cross-functional teams.
  • Excellent presentation and written communication skills
  • Ability to understand and articulate technical concepts, strategies and current development technologies
  • Desire to learn new value propositions, products, and customers
  • Self-motivated, Self Starter and able to work successfully in a 100% virtual environment

Desired Skills and Experience:

  • Bachelor’s degree required
  • Experience working in a matrix global environment
  • Experience managing SaaS or Cloud technical accounts
  • Experience as a project or engagement manager
  • Must have experience with Customer Lifetime Value and metrics associated with CLV.
  • Must be able to define metrics and demonstrate value through metrics of CLV.
  • Must have consultative skills, deep domain/sector knowledge, and understand the role service plays in the organization.
  • Must be able to be at the face of the consumer when needed not for customer support but for customer success and retention.

Register by clicking the green button. The Webinar address and test platform link will be sent to confirmed candidates by email.

Join our community of remote professionals!

We have over 4,000 Crossover team members and are growing our network around the world. Watch this video to hear from team members in Brazil, Russia, Poland, Argentina, Turkey, Romania, Ukraine, and Hungary. https://youtu.be/L_hhRUutsko

We have over 4,000 Crossover team members and are growing our network around the world. Watch this video to hear from team members in Brazil, Russia, Poland, Argentina, Turkey, Romania, Ukraine and Hungary.



Watch our Pre-Event Checklist Video:

Have questions about Customer Success Account Manager ($100K/year) - Online Hiring Event? Contact Crossover

When

Saturday, January 19, 2019 from 4:00 PM to 10:00 PM (UTC)


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Organizer

Crossover

https://www.crossover.com/

At Crossover we believe the best talent is located all around the world. With more than 2,000 team members in more than 100 countries, we match highly skilled professionals with leading companies for remote working partnerships. All our positions are full-time, long-term and offer working flexibility: work from anywhere that’s most productive -- or now in select cities, collaborate and work at co-working sites as well.
 
There’s a lot of great activity around the world at Crossover. From our international recruiting tour featuring hiring events across South America, Europe and Asia— to the rollout of our co-working sites in select cities, there is always something going on at Crossover.
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