Sales Ended

Customer Strategies Rountable # 2

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Bengaluru

The Park

M G Road

Bengaluru, KA

India

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With decision-makers and senior leaders across financial services, utilities, retail, travel, hospitality, transport, technology and more, CS talk is the events to participate, discuss, learn and explore the future of customer experience and connectivity. It will be a great opportunity to network with cross-industry Customer Experience decision makers and learn from each other’s experiences in order to be able to provide the best in customer service and enjoy the positive results.

Our roundtable discussions are a chance to hear from experts and peers about what’s been successful and how to increase maturity in customer experience strategy. In this roundtable, let’s discuss challenges and successes for:

  • Achieving Growth Through Customer Experience
  • Picking the Right CX Strategy: What You Actually Need
  • What Will Customers Really Want?
  • Power to the People: How to Reinvent Your CX Culture
  • Being A Change Agent For CX
  • How AI Can Help — Not Hamper — Your CX Agenda: How AI Enables You To Deliver Great CX

  • Vivek Mehrotra, SVP, JANA Small Finance Bank
  • Sachin Bhatia, Founder, Ameyo
  • G Shainesh, Professor, IIM Bangalore
  • KT Prasad, Director Sales India, Zendesk
  • Amitabh Sinha, Co-Founder & CSO, Meetings & Offices
  • Anil Pillai, Director Terragni Consulting
  • Mohua Sengupta, EVP, 3i Infotech
  • Sridhar Rao, Infinium Growth Insights
  • Harish Pant, Managing Director, Hampsons Industries
  • Sameer Dhanrajani, Chief Strategy Officer, Fractal Analytics
  • Bhavesh Agarwal*, CEO, OLA
  • Sathish Krishnan, Director CX, Flipkart
  • Dinesh Narayanan, Director, Vssutti Services
  • Jessie Paul, Founder, Paulwriter


*Note: Please share your full details i.e. Name, Phone Number, Company Name, Designation, Official Email at info@crmasia.org

How can I contact the organizer with any questions?

info@crmasia.org

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Date and Time

Location

Bengaluru

The Park

M G Road

Bengaluru, KA

India

View Map

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