$285

Customer Service Workshop - Dallas, TX

Event Information

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Date and Time

Location

Location

Regus - Dallas - Downtown Republic Center

325 N. St. Paul Street

Suite 3100

Dallas, TX 75201

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Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description

Description

Overview:

Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you're a company owner, serving your staff and your customers.

This Customer Service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. You will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.

Workshop Objectives:

· State what customer service means in relation to all your customers, both internal and external

· Recognize how your attitude affects customer service

· Identify your customers’ needs

· Use outstanding customer service to generate return business

· Build good will through in-person customer service

· Provide outstanding customer service over the phone

· Connect with customers through online tools

· Deal with difficult customers

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Date and Time

Location

Regus - Dallas - Downtown Republic Center

325 N. St. Paul Street

Suite 3100

Dallas, TX 75201

View Map

Refund Policy

Refunds up to 7 days before event

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