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Customer Service Training

Multiple Dates

Multiple Dates

Customer Service Training

by Atlanta Technical College Continuing Education Department

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    Location

    Atlanta Technical College South

    485 Atlanta South Parkway

    Atlanta, GA 30349

    View map

    Refund policy

    Refunds up to 7 days before event

    Eventbrite's fee is nonrefundable.

    Description

    The course teaches participants how to implement customer service as a successful organizational strategy. Improving the quality of customer experiences provides a loyal customer base, elevates organizational reputation, and ultimately increases business revenues. In this course, participants will learn how to provide excellent customer service to maintain happy and loyal customers. Through a combination of lecture, audience participation, and role play, participants will learn specific skills for working through common customer service scenarios, including turning around negative service situations, delivering customer service remotely, listening and analyzing skills, and increasing sales and customer loyalty. Participants will learn skills that create positive first impressions, manage customer expectations, build customer loyalty, and more.


    FACILITATED BY

    Dr. Mary Ritz

    Almenta International

    Sessions: 1

    Days: Mondays

    TIME: 9am— 4pm

    To register:

    Fee: $225

    Location: Atlanta Technical College South, 485 Atlanta South Parkway,

    Atlanta, GA 30349

    Room: S1033

    For information call 404-225-4487 or email ce@atlantatech.edu

    Event ended

    Customer Service Training


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    Atlanta Technical College Continuing Education Department

    Event creator

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