£114

Customer Service

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Location

Norton House Hotel & Spa

Ingliston

EH28 8LX

United Kingdom

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Refund Policy

No Refunds

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Description

ARE YOU MAKING THE MOST OF YOUR CUSTOMERS?

It may have taken you a long time and a lot of hard work to get your customers on board, but are you taking as much effort to keep them happy, so they will spend more with you, more regularly? Are your customers so delighted with your service that they bring you new business by talking about you to everyone they meet? If not, this workshop is for you!

WHO SHOULD ATTEND?

Our Customer Service workshop has been developed for business owners, company directors and account managers who are responsible for ensuring excellent customer service and increasing revenues from repeat business.

WHAT DO WE COVER?

During this interactive 2 hour workshop, you'll discover how to identify the customers you should be selling more to and how to do it, how to keep your great customers for longer and turn them into raving fans, who will give you referral, and how to keep in contact with your customers so you stay in the forefront of their minds.

You'll leave the workshop with an action plan for success and great strategies and ideas for making the most of your customers.

WHO IS ACTIONCOACH?

We are the largest business coaching and training organisation in the World. ActionCOACH help thousands of businesses of all shapes and sizes to grow and provide a better life for those that work in them. We work with businesses who want to grow and see the value in investing in themselves to achieve their goals quicker and easier than they could on their own.

WHAT ARE YOU WAITING FOR?

Attending this workshop could be the first step to the success you desire, so book your place now!

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Date and Time

Location

Norton House Hotel & Spa

Ingliston

EH28 8LX

United Kingdom

View Map

Refund Policy

No Refunds

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