How to Sign Up
To sign up, go to "Register" and then fill out the form with your details. You will then be registered for the entire course.
Introduction to Customer service and how important it is to success
Skills needed for good customer service
Building positive customer relations in a variety of ways
Dealing effectively with difficult people and resolving problems and complaints
Places are fully funded for those aged 19+ and not in employment/full time education (or those working less than 8 hours per week)