Customer Service for the 21st Century Webinar
What it takes to win a new customer is also what it takes to keep that customer, and it only takes a little effort!
During this session, we'll share some great recommendations and simple strategies you can implement in your business. Join us and brush up on how to consistently provide excellent service for your 21st Century Customers.
In this webinar, you'll learn:
- 7 Keys to Successful (and Practical) Customer Service
- Structuring your Business Operations to support great Customer Service
- Building a strong Customer Service Brand
Train to Success™ members may use membership discounts for this training. (Non-members pay regular price.)
To learn more about other PBCi Events, visit : http://pbciusa.com/pbci-events.
PBCi offers real-world Business Training, Consulting, & Networking for Small Business and Business Start-Ups. PBCi brings you a great selection of high-impact, quality-driven events throughout the year! From training programs lead by experienced facilitators, to networking events designed to build your business, PBCi is dedicated to the highest level of quality and service. Our events are priced to be affordable for even the smallest of businesses! Learn more and register at http://pbciusa.com/pbci-events.
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