Free

Customer Service Academy Plus Generational Diversity Train-the-Trainer

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Location

Columbia College - Maple Building, Room 104

11600 Columbia College Drive

Sonora, CA 95370

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Event description

Description

This Train-the-Trainer program will provide content and curriculum will enable you to offer the Customer Service Academy plus Generational Diversity. If you are conducting contract training, community services, or other workforce development functions for the Community Colleges, you will not want to miss this opportunity to:

• Obtain training content and methods sorely needed by organizations in your regions.
• Learn to conduct the complete training, find out what works, pitfalls to avoid, and key value-added strategies for delivering top notch customer service training to your customers.

Receive a complete binder with ten 8-hour modules of instruction and a CD-ROM with all content for the CSA curriculum. Plus, we are including all the materials for Generational Diversity curriculum into this training.
Registration is Free for Central Valley / Mother Lode Regional Consortium Colleges.

Curriculum is intended for use through the California Community Colleges only and participants must be employed or sponsored by a California Community College.

Registration Deadline is: May 15, 2018

Training Dates & Times:

Tuesday and Wednesday, May 29 & 30, 2018 - 8:30 - 4:30 PM

Thursday, May 31, 2018 - 8:30 - 12:00 PM

FAQs

Are there ID requirements to enter the event?

Yes, you must be currently employed by a Central Valley / Motherlode Regional Consortium Community College.

What are my transportation/parking options for getting to and from the event?

Parking Passes for the Student Parking Areas will be issued prior to the event. Additional parking information can be found on the Columbia College Website: www.gocolumbia.edu

Hotel accommodations can be found on Google Search: Hotels Near Columbia College, California

Is my registration fee or ticket transferrable?

No

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Date and Time

Location

Columbia College - Maple Building, Room 104

11600 Columbia College Drive

Sonora, CA 95370

View Map

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