Customer Loyalty is Priceless
Customer Satisfaction is Worthless
Customer Loyalty is the measure of your present and future success.
Do you know the difference between loyal and satisfied customers?
Jeffrey Gitomer’s certified content will provide you with the ability to become more self-aware of your personal philosophy, as well as your level of self-belief and learn how they impact your ability to provide excellent customer service.
A customer’s loyalty is invaluable. In today’s competitive market, we must learn how to implement ways to nurture this important relationship.
- Gain an awareness of your own personal philosophy and beliefs
- Articulate a 21st century understanding of the customer
- Demonstrate an understanding of the principles of customer service
- Convert real-world customer service lessons into customer loyalty actions
- Apply the principles of customer service success to build customer loyalty
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As one of the top coaches in ActionCOACH Business Coaching, Monte Wyatt brings over twenty years of remarkable leadership and personal development experience to executives and business owners. In addition to coaching executives & business owners one-one-one, he conducts public & private workshops & seminars. He is an inspirational key note speaker, a results oriented business coach and a trainer and coach for other business coaches around the world. Monte’s goal is to help business owners and executives reach their full potential with clarity.
He brings clarity through four words:
- Awareness: Helps you see things that you cannot see in your self and your business.
- Education: Brings proven strategies in sales and marketing, hiring and training your team, business development, financial controls, leadership and management.
- Implementation: Assists in thinking through and putting education into practice in your business.
- Discipline: Holds you accountable to your goals and actions that you commit to.
Let's revolutionize your enterprise!