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Customer Journey & Digital Competency Workshop | Movie Night 2018

ATD Solution

Friday, November 16, 2018 from 1:30 PM to 9:30 PM (Malaysia Time Malaysia (Kuala Lumpur) Time)

Customer Journey & Digital Competency Workshop | Movie...

Registration Information

Type End Quantity
Workshop Admission   more info 1d 15h 16m Free  

Share Customer Journey & Digital Competency Workshop | Movie Night 2018

Event Details

Join us in this workshop to discover the innovative ways to deliver value to the customers with the power of Digital Enterprise Architecture!

Key takeaways:
• Gain insight of customer experience challenges and how to overcome them.
• Understand the core concepts of customer centricity and business process redesign principle. 
• Learn the various techniques to visualise the customer journey map. 
• Best practices for Digital Enterprise/Business
• Competency requirement for the Digital Transformation Journey

Target Audience: 
• Middle Management to Senior Management (i.e. CTO, CIO Vice Presidents, Head of IT and Directors) 
• Enterprise Architects (i.e. Software, Infrastructure, Business and Information)
• Professionals involving in IT Governance, Strategy, Transformation 
• Human Resource Managers and Talent Management Managers, Learning & Development Management

 Find out for more details 

Event Agenda:

 2:00PM   Digital Transformation Competency
 3:00PM   Tea-Break
 3:30PM   Customer Experience & Business Process Redesign


 Best practices for Digital Enterprise


  --- End of Workshop ---



 ATD Alumni Networking Dinner @ ATD Office

 *Only for ATD Achievers Network & Iasa Member*



 ATD Alumni Movie Night @ GSC Mid valley

 *Only for ATD Achievers Network & Iasa Member*


For further enquiries, please contact Mr. Harry / Ms. May Ling at 603-603 22881680/81,

or email to


Terms & Conditions:

*Registration is on a first-come, first-served basis, and it's limited seats available.

*ATD Solution reserves the right to change the terms and conditions of the event without prior notice.

Have questions about Customer Journey & Digital Competency Workshop | Movie Night 2018? Contact ATD Solution

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When & Where

ATD Solution Office
51-11 Mid Valley Boulevard
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur 59200

Friday, November 16, 2018 from 1:30 PM to 9:30 PM (Malaysia Time Malaysia (Kuala Lumpur) Time)

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ATD Solution

Founded in 2009 by a group of highly skilled and passionate business and IT professionals, ATD Solution is a world-class leading provider of business IT architecture solutions. As the leading business IT architecture firm in Asia Pacific, we are dedicated in changing the way companies in the region use and adopt IT through our specialised services, which includes extensive business IT architecture training, consultancy services, as well as hands-on coaching and mentoring. To date, we have served over 3,000 clients in Australia, Indonesia, Singapore, Malaysia, Taiwan, Hong Kong, Macau, China, Japan and India. Our strength lies in our ability to combine expertise in business IT architecture best practices, software compliance, process methodology, advanced systems and method design together with consulting and training to develop & deliver specialised IT programs for professionals in the industry.

ATD is proud to be the authorised provider and distributor of all Iasa IT Architecture training & certification programs in Asia Pacific. Iasa (The Global IT Architect Association) is the premier association focused on the IT architecture profession through the advancement of best practices in the enterprise, product, education, and government sectors while delivering programs and services to IT architects of all levels around the world.   Iasa Global

ATD is an official Accredited TOGAF® Training Course & Certification provider as well as an authorised Open Group ArchiMate® training and certification provider.  The Open Group

ATD is the APMG’s Accredited Organizations for COBIT5® training and examination on all three levels: Foundation, Assessor, Implementation.  The COBIT 5 logo is a Registered Trade Mark of ISACA. The ACCREDITED by APMG-International and Swirl Device logo is a trade mark of the APMG Group Ltd.   APMG International

For more information, please visit

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