$199

Customer Experience (CX) Innovation at Leading Brands

Event Information

Share this event

Date and Time

Location

Location

Four Seasons Hotel San Francisco

757 Market Street

San Francisco, CA 94103

View Map

Event description
Join ecommerce leaders to learn about innovations that create a seamless, contextual experience for customers.

About this Event

Learn how digital commerce brands create personalized shopping experiences using search, AI, and data analytics to understand user intent and provide highly relevant recommendations to increase add-to-cart and conversion rates, while building customer loyalty.

Breakfast & Registration: 8:30-9:00am

Delivering a Hyper-Personalized Customer Experience, Will Hayes, CEO, Lucidworks

AI and the Role of Merchandising - Hear ecommerce leaders on * General feelings about AI * What tedious tasks AI might replace * How AI may allow merchandisers to focus on what they do best *How customer can benefit * Caveats to success.

Why Your Customers Can’t Find What they are Looking For, Peter Curran, President and CEO, Cirrus10

Enhancing the Customer Experience with Search - Hear from brands improving the relevancy of search results to help customers discover products, increase their add-to-cart rate, and drive conversions (including how to get started on the journey).

AI & NLP: Current & Future Applications, Chris Mack, VP Text Analytics

AI-Powered Search for Increased Relevancy, Grant Ingersoll, CTO Lucidworks

Networking Lunch on the Terrace, 12:30-2:00pm

Share with friends

Date and Time

Location

Four Seasons Hotel San Francisco

757 Market Street

San Francisco, CA 94103

View Map

Save This Event

Event Saved