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Customer Engagement in the Age of AI

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InterContinental Boston

510 Atlantic Avenue

Boston, MA 02210

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Augmenting Human Intelligence for Better Outcomes

Organizations are grappling with how to leverage AI across their operations. Will it replace humans or augment people? How do we trust AI to do the right thing, and have the necessary transparency required to build trust?

At the symposium industry leaders and visionaries will share how they are leveraging the latest advancements in AI to adapt to the rapidly changing needs of modern consumers and employees. They will discuss how AI is delivering deeper customer insights and augmenting teams to drive more sales, greater loyalty and improved health outcomes.

The event is an exclusive, invitation-only thought leadership forum for senior service, sales, claims and operations executives at the world’s most customer-focused organizations to network and learn.


Why Attend?

  • Learn from industry thought leaders on how the latest advancements in AI are delivering novel behavioral insights and augmenting employees to drive higher productivity and customer engagement

  • Get the latest update from this year’s World Economic Forum event in Davos on the AI strategies that leading organizations are adopting

  • Hear case studies from organizations that are leveraging AI to enhance sales, service and claims performance

  • Network with your executive peers from fortune 100 companies

  • An optimized half-day agenda that delivers incredible value with a limited time commitment


Date and Time

Location

InterContinental Boston

510 Atlantic Avenue

Boston, MA 02210

View Map

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