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Customer Care Leadership Forum by Sandler Training®

Heighten Group llc, an authorized Sandler Training® Company

Friday, June 16, 2017 from 1:00 PM to 3:00 PM (CDT)

Customer Care Leadership Forum by Sandler Training®

Ticket Information

Type End Quantity
Free First First Time Attendee Jun 16, 2017 Free  

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Event Details

Sandler Training


 

Be a part of an exciting Members-Only professional group specifically for those in charge of caring for your company's most valuable asset, your CUSTOMERS. 

Would you like a place where you could go to be surrounded by exceptionally smart customer care industry leaders to share ideas and best practices, troubleshoot your biggest challenges, and learn about cutting edge ideas in your profession?

The Customer Care Leadership Forum is a professionally guided, peer to peer learning group comprised of leaders in customer service, inside sales, and customer care who meet regularly to discuss challenges and opportunities, and learn about the latest techniques in leadership, talent management, organization, technology, and service.  Membership includes group meetings as well as one-on-one mentor sessions with Tracy Lagona, a professional coach and a 25+ year veteran in customer service and sales.  Group meetings are held monthly and each meeting includes: 

  • Training on a high interest topic, delivered by an industry expert

  • Group discussion of individual challenges being experienced by members, including both peer to peer coaching and expert facilitation

What is so great about this group?  It is a safe place to learn, develop professional relationships, and be yourself outside of your office setting.  A forum where you can be honest about your challenges and not feel that you must have all the answers. This group provides both a formal training opportunity and an informal brainstorming environment. It is a place where you can get and give advice in a supportive atmosphere surrounded by people who understand what you’re going through, all facilitated by an expert in customer service and leadership coaching.  

Who should attend?:  Customer Service, Customer Care and Inside Sales Leaders who want to grow professionally and personally.

Membership Cost:  $250 per month  ****Try it out, no obligation, FIRST month FREE****

How to receive more information?:  Contact Tracy Lagona at 262-309-7800 or email:  Tracy.Lagona@Sandler.com or Register for a FREE First Time Attendee Seat

Tentative 2017 Meeting Dates

  • June 16, 2017
  • July 14, 2017
  • August 11, 2017
  • September 15, 2017
  • October 13, 2017
  • November 10, 2017
  • December 15, 2017

 

#training #customerservice #tsandlertraining #leadership #leadershiptraining #management #sandler

Have questions about Customer Care Leadership Forum by Sandler Training® ? Contact Heighten Group llc, an authorized Sandler Training® Company

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When & Where


SandlerTraining® Center Milwaukee, WI
11414 West Park Place SUITE 202
Milwaukee, WI 53224

Friday, June 16, 2017 from 1:00 PM to 3:00 PM (CDT)


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Organizer

Heighten Group llc, an authorized Sandler Training® Company

Tracy Lagona, President of Heighten Group llc, an authorized Sandler Training® Company

Tracy's workshops, summits, seminars, and bootcamps are lively, interactive, and practical.  She doesn't talk AT you, she works WITH you to heighten your skill and improve your revenue.  Do the work--see success!

Having been in the sales and customer service trenches for most of her career, Tracy has personally encountered the challenges you face, felt the pressure you feel, and enjoyed the elation of overcoming obstacles to achieve success.  Tracy has more than 25 years of sales and customer service leadership experience at both very large and small companies, and is now at the helm of her own successful business.   

You can visit her LinkedIn profile here: https://www.linkedin.com/in/lagonatracy/

You can visit her Website here: www.heightengrp.sandler.com 

  Contact the Organizer
Customer Care Leadership Forum by Sandler Training®
Things to do in Milwaukee, WI Class Business

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