CSPN WEBINAR | Exceptional Service in Exceptional Times

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Deliver service during exceptional times to build customer trust, loyalty, and longevity.

About this Event

As many of us must move to virtual interactions given our current global situation, we must still meet the expectations of all our customers.

In this webinar, CSPN will share the 1:3 Model (1 Mindset and 3 Skills) that every organization can adopt to remain consistent in delivering exceptional service in this newly digital world.

Presented By:

Corey Atkinson

VP, Strategic Learning & Development

You'll Learn How To:

- Apply the 1:3 Model for service during exceptional times

- Identify functional and emotional customer needs for better communication

- Create stronger connections with customers during these exceptional times

*Webinar login information will be sent to registrants 1 day prior to event

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