Critical Communication: Effective Professional/Personal Conflict Management

Actions Panel

Critical Communication: Effective Professional/Personal Conflict Management

Critical Communication skills help reduce conflict, strengthen team cohesion, boost employee morale and improve work productivity.

By Small World Solutions LLC / HR Approved Provider

When and where

Date and time

Friday, August 25 · 8:30am - 4:30pm EDT


Hilton Orlando/Altamonte Springs 350 Northlake Boulevard Altamonte Springs, FL 32701

Refund Policy

Contact the organizer to request a refund.
Eventbrite's fee is nonrefundable.


8:30 AM - 9:00 AM


9:00 AM - 10:30 AM

Critical Communications: verbal, nonverbal, micromessages, elements.

10:45 AM - 12:15 PM

Self Awareness: intent and impact, influences, assumptions, outsight.

1:00 PM - 2:30 PM

Conflict Resolution Part 1: benefits and cost, diagnosing, learning styles.

2:45 PM - 4:15 PM

Conflict Resolution Part 2: problem solving, crucial conversations and more..

About this event

As a Former Government Special Agent, Arnold knows the value of communication skills. Our Critical Communications workshop will equip you with the proper strategies to successfully navigate challenging conversations in your personal and professional lives... Some say the biggest problem in communication is the illusion that it has taken place. Cavett Robert was quoted as saying; "Eighty-five percent of the reason you get a job, keep that job, and move ahead in that job has to do with your people skills and people knowledge." Our Critical Communications workshop will give you the skill set to do just that.

Small World Solutions LLC is an HR Certification Institute Approved Provider (AP)

Frequently asked questions

Can I receive HR credits for attending this workshop?

About the organizer

Follow us on LinkedIn at