Crisis Communication Bootcamp: Build Your Response Plan

Any business could find themselves in a crisis. A bad review goes viral, a staff issue goes public, your website is hacked – what you say next matters. This hands-on session will give you concrete steps to plan ahead for crises before they happen. You’ll learn some essential steps of crisis communications planning, including anticipating issues, responding quickly and confidently and keeping trust for your brand intact when it matters most.

Admission by donation.