$15

Creating the Ultimate Team and Patient Experience

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Total Wine & More

801 South University Drive

#G100

Plantation, FL 33324

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Course Description: A good first impression is critical to both acquiring and maintaining your patients. The patient relationship begins the moment, and even the way you say "Hello" to your patients on the phone. Once the patient arrives at the office, each team member has a integral role in creating a positive experience for the patient. Each team member has strengths, and this course will help you discover each individuals strengths to increase productivity. Does your office have a true prevention program; If so, does it involve your entire team? This course will take you through a step by step guide in case presentation, while creating that value proposition for your patient. Lastly, social media and marketing are also great ways to communicate with your patient in 2017. Social media and marketing have become vital to the success of acquiring new patients and also maintaining patient communication. You don’t want to miss this comprehensive team course!


Learning Objectives:

Develop an exceptional patient experience, resulting in more patient referrals

• Apply your team’s strengths to best serve your patients

• Design a case presentation program that helps your patients say yes

• Identify communication and flow that keeps your office consistent

• Understand how the importance of social media and marketing practices can have effective input but also determine how your office is perceived.

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Date and Time

Location

Total Wine & More

801 South University Drive

#G100

Plantation, FL 33324

View Map

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