San Francisco, California
London, United Kingdom
Creating a Culture of Service
Join us Thursday, November 3rd, 2016
Hampton Inn & Suites
730 SW Columbia Street, Bend, OR 97702
Presented by Stacy Stack, CSP, EUCP with Express Employment Professionals
7:30 a.m. Registration check-in
7:45 a.m. Breakfast and Announcements
8:00 a.m. – 12:15 p.m. Presentation
Due to today’s broad scope of competition, pricing, and constant organizational change, excellent customer service is a must to gain advantage over the vast competition. We cannot control the competition’s pricing, product and service quality, and inventory but we can control how we service our customers and the relationships we maintain. The only way a company can distinguish itself from the completion is by every employee providing excellent customer service. People will continue to buy from those they trust and with whom they share a positive relationship. This workshop will focus on taking your organization to the next level of customer satisfaction and creating customers for life.
- Learn more about the importance of outstanding customer service
- Strategies for creating a customer centric culture within your organization
- Tips for increasing customer loyalty by providing next level service
This seminar has credits pending for 4 (HR (General)) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.
When & Where
Oregon Employer Council - Central Oregon
COOEC is a non-profit partnership between Central Oregon employers and the Oregon Employment Department (OED). COEC seeks to foster and promote cooperative relationships among employers and the OED. COEC identifies and advises the Department about local workforce issues. COEC develops and sponsors educational opportunities to address and resolve these challenges.