$20 – $25

Crazy Egg & FYI Co-Founder, Hiten Shah, on The Three Steps To Improve Reten...

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Yelp Headquarters

140 New Montgomery Street

San Francisco, CA 94105

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Eventbrite's fee is nonrefundable.

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Products That Count is one of the largest networks of product managers, leaders and founders in the world. If you want to be the first to hear about new programs, sign up for our newsletter at productsthatcount.com.


TOPIC: Crazy Egg & FYI Co-Founder, Hiten Shah, on The Three Steps To Improve Retention

As Product people, we're accountable to everyone who uses our products. Our goal is to create the best possible experiences possible for them - that is why customer retention is one of the most useful indicators that we are doing our jobs. Why is retention so important to measure, and what steps can be done to improve it? FYI & Crazy Egg Co-Founder, Hiten Shah, talks about the three steps to improve retention, and the benefits of incorporating customer obsession into your work.


About the Speaker: Hiten Shah is a co-founder of several SaaS companies including FYI, Crazy Egg, and KISSmetrics. Hiten has an email newsletter called Product Habits, where he and his co-founder Marie teach people how to do customer-centric product development.


AGENDA

6.50pm: Doors Open

7.30pm: Welcome & Introductions

7.35pm: Session Begins

(7.45pm: Doors Close)

8.20pm: Shoutouts

8.25pm: Networking & Fun

9pm: Event Ends


PERKS & HAPPINESS

Yummy dinner from local favorites - on us, of course! We also share discounts and freebies in our newsletter.

Products That Count is a non-profit organization. If for any reason you can't make it to our event, or didn't like it, email us and we'll be happy to refund your money. Please try to do it early so that someone on the waitlist can take your spot.

Starting March 2017, our host Yelp has asked that we close the RSVP list 48 hours prior to the event date, for security reasons. Make sure to get your ticket before that!

Please note this event will be recorded and we reserve the right to share attendee information with our partners.

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Date and Time

Location

Yelp Headquarters

140 New Montgomery Street

San Francisco, CA 94105

View Map

Refund Policy

Contact the organizer to request a refund.

Eventbrite's fee is nonrefundable.

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