£112.80 – £225.60

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Location

Yorkshire Bank

94-96 Briggate

Leeds

LS1 6NP

United Kingdom

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Refund Policy

Refunds up to 7 days before event

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Courageous Conversations!

A Masterclass in getting the most out of your people

by Darran Robinson


Have you ever found yourself needing to have an uncomfortable, awkward or just generally tricky discussion because doing nothing is no longer an option?

If we are to be honest most leaders have……..whilst also worrying about the consequences of this very situation that probably could have been avoided.

Over 30 years of industry and personal experience have demonstrated to me that people respect those who face into a Courageous Conversation, much more so than those who avoid it. Both business and personal benefits can be significant, for example:

  • creating a great place to work
  • more collaborative behaviour
  • higher productivity
  • more mutually beneficial relationships

All of which are demonstrable via the bottom line.

At this Masterclass Darran will share why it is important to sometimes speak up and manage a ‘potential’ situation and how to do it effectively, achieving the best outcome. He will also be tapping into the experience within the room so prepare to be engaged and to learn from real experiences.

At the conclusion of the morning you will appreciate:

  • Why preparation is essential before delivering a message
  • The importance of choosing the right time to speak up
  • How to stay objective during the discussion
  • How to encourage people to find a solution to the issue

Some comments from delegates at previous sessions:

“Such an important subject: really made me think how I can improve performance by tackling tough issues well.”

“I’m a bit embarrassed to say so – but this helped me hugely in my personal life as well as my work life. Talk about getting quick results!”

“Loved it! Very entertaining and energetic. Enjoyed the interactive elements, which helped us learn a lot from each other.”

Refreshments (breakfast sandwiches, tea, coffee etc) will be available until the Masterclass starts (promptly!) at 8.30 and a sandwich lunch will be provided at 2pm.

’So what’ – included in the price is a 90 minute session 3 weeks later to follow up/make the most of your investment

Share with other delegates what you/your organisation:

Has achieved once or twice which has since become embedded

Has achieved once or twice and then lapsed

Intends to apply but hasn’t had the chance

Meant to apply and hasn’t

The outcome from this facilitated session will be an ACTION PLAN of what YOU will implement in order to INCREASE REVENUES, EFFECTIVENESS, EFFICIENCY and/or DECREASE COSTS, WASTE, TIME significantly and consistently - short, medium and long term.

Same venue Friday 26th October 4-5.30pm

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Date and Time

Location

Yorkshire Bank

94-96 Briggate

Leeds

LS1 6NP

United Kingdom

View Map

Refund Policy

Refunds up to 7 days before event

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