$350

Core Management Series: Delivering Hard Feedback

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SNP Communications

61 Broadway

Suite 1901

New York, NY 10006

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Description

Why is delivering hard feedback so difficult? Usually it’s concern over how the other person will receive it. What if they become angry, defensive or start to cry? What if giving the feedback hurts the relationship or makes it awkward to work together? What if the act of delivering the feedback just makes the manager uncomfortable? With any of these worries, it’s easy to feel anxious. Even so, delivering feedback is a critical management skill that, when done effectively, drives change for the betterment of the individual, team and organization.

This session provides participants with a proven framework for providing difficult feedback. Participants learn through role-playing real life situations with coaching and discussion. We will focus on:

What you'll get:

Steps to effectively prepare for a feedback conversation

A framework for delivering feedback that drives behavior change

Dialogue skills to navigate the conversation

Meaningful next steps that hold everyone accountable

Where you can apply these skills:

1:1 meetings with direct reports

1:1 meetings with your manager

Peer-to-peer meetings

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Date and Time

Location

SNP Communications

61 Broadway

Suite 1901

New York, NY 10006

View Map

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