Continental Tire Technical + Warranty Training - Sandman Edmonton West #2

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Presented by Continental Tire - Improve your team’s knowledge on common tread, sidewall and bead conditions and how to handle them.

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About this Event

Let’s face it, tire warranties can be challenging.

Is it covered under warranty? Does my customer need a pre-approval? What paperwork do we need?

Do the tires really need to be returned for inspection? Where do I send the tires? Has the warranty adjustment been issued? How do I find my credit adjustment?

Please join us, the Continental Tire Technical and Warranty team for a 120 minute session on Warranty Complaint Handling and Technical Training. We’ll address these concerns and common tread, sidewall and bead conditions.

Open to all service advisors, parts consultants, shop foreman, warranty administrators and those that want to build upon their tire knowledge.

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